Dell Weekly Recap: News & Customer Spotlight (Feb 1 Edition)

Welcome to the latest edition of Dell’s Weekly Recap, your guide to the week's Dell-related news and happenings.


Improve Your Social Media Customer Support: Meet the Dell S.O.S. Team  – Direct2Dell, February 1, 2013

Consumers, leery to engage with companies online in the early days of social networking, are increasingly comfortable engaging in social. In fact, a growing number have come to expect a certain level of service when interacting with companies online.



Tallahassee Memorial Healthcare  Hospital Logs Productivity, Revenue Gains From Desktop VirtualizationInformation Week

By using desktop virtualization, Tallahassee Memorial Healthcare is poised to see projected risk-adjusted benefits of $636,235 over the next three years as well as increased productivity from physicians.


Dude, You Gettin' a Dell? Former Apple Editors Choose 'Yes, Bro' over Mac Pro for PerformanceNo Film School, January 24, 2013

As Apple video editors and post production professionals begin to consider replacing their old MacBook Pro machines, they find that Dell powerhouse solutions now offer them a compelling alternative.

Canon, Ricoh, Xerox and Dell earn new EPEAT imaging certificationZDNet, January 30, 2013

Dell is among the first manufacturers to have qualifying products listed in the new imaging equipment category for EPEAT, a global registry for greener electronics.

BYOD Programs Essential to Business Success: Dell  – eWeek, January 24, 2013

Businesses must embrace BYOD or risk being left behind. That’s the indication based on the results of a survey commissioned by Dell Quest Software of nearly 1,500 IT decision makers across the U.S., U.K., France, Germany, Spain, Italy, Australia, Singapore, India and the Beijing region.

Dell's New SAP HANA Solution Targets Enterprise Mission-Critical AppsCRN, January 31, 2013

In order to make it easier for customers to deploy mission-critical enterprise applications using Dell technology, Dell has expanded its Active System converged infrastructure solution with a model optimized for the SAP HANNA workload.

Is Facebook infecting your computer? More hackers using social network, experts sayFox News, January 28, 2013

Hackers are targeting Facebook and its broad user base via phishing scams, fake login sites, key-logger apps and other serious threats that appear to users under the guise of contact from a friend. Experts, including Dell SonicWALL, weigh in.

TOP 5 Direct2Dell POSTS (Jan 26  – Feb 1)

  1. 1.       Three Healthcare IT Trends for 2013
  2. 2.       Dell Active System Manager 7.0 takes converged infrastructure management to workloads
  3. 3.       Need help from XPS 13 customers to test Nuance Dragon Assistant Beta software
  4. 4.       4 Most Common Dell OEM Non-Standard Hardware Customization Requests
  5. 5.       BYOD Reality Check: Focusing on users keeps companies ahead of the game


Press Release(s) (Jan 26  – Feb 1)


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