Same Home Office, Brand New Perspective

In my first week back at Dell Technologies, I’m excited to have this opportunity to address the partner community. Please see my letter below.


I’m humbled and honored to begin a new chapter as Dell Technologies’ Global Channel Chief. What you’ve built here is nothing short of incredible – in FY20, you brought in $52B in orders revenue¹ and over 70,000 new and reactivated customers! If there’s one thing I know for sure, it’s that you’re on a roll. It’s my job to empower you to keep our collective momentum going.

The partner community has been close to my heart for the past two decades in my roles at Bell Canada, Dell and Cisco. I’m grateful to be entering this chapter with a number of trusted friends and colleagues by my side; relationships I’ve built while working to accelerate partner growth and deliver outstanding outcomes for our customers. At the same time, I’m meeting new teammates, building new partnerships, and admiring the incredible talent and support that surrounds me.

In the coming weeks, I’ll be making the rounds to meet with as many partners as possible. I plan to use this time to listen and learn from you. And as I’m constantly looking to improve your experience with us, we’re staying true to the Dell Technologies Partner Program mantra – Simple. Predictable. Profitable. Dell Technologies’ commitment to its partner community remains unchanged, from Michael to our Executive Leadership Team, and throughout our organization, we are all here to help you grow your business and be successful.

Technology is the enabler of everything we do, but it can’t be successful without YOU – our impactful transformers. There’s so much we can continue to accomplish together, and I can’t wait to get started. From my home office in Toronto, I’m looking forward to connecting with you and driving our mutual success!

¹This amount primarily represents orders attributable to the Dell Technologies Partner Program on a TTM basis through Q4FY20, and also includes an estimate of VMware orders attributable to VMware channel partners on a TTM basis through Q4FY20.

About the Author: Rola Dagher

Rola Dagher was previously Global Channel Chief for Dell Technologies.