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Everything You Need to Know About Refurbished Computers

What Does Refurbished Mean?

“Refurbished” is an umbrella term referring to a used product that is recertified or repaired for resale. But what that entails can vary greatly across different industries and individual 
 companies. In the computer industry, refurbished products range from desktops and laptops that were sold but never taken out of the box to computers that were in use before 
 they were returned for resale.

Difference Between Used, Refurbished and Off Lease?

REFURBISHED

“Refurbished” implies that the product has gone through a comprehensive process -- including repairs, replacements and quality testing -- to bring it to a set standard of performance and quality.

USED

“Used” refers to a product that was previously owned and operated, often sold as-is. There is no guarantee that the product was ever repaired, inspected, or tested, or that it will function to a certain standard.

OFF LEASE

“Off Lease” includes equipment that was leased by a customer, typically for 2 to 4 years, and then returned to the manufacturer for refurbishment and resale of previous generation models.

Three Types of Products to Choose From

New & Unused

New and unused products are either factory sealed or open box products that have never been used by a customer and have the software seal intact. This product is typically overstock or a returned order. New and unused products do not have any cosmetic damage.

Like New (Refurbished)

Like new products are Dell's highest grade of certified refurbished systems, submitted to a rigorous refurbishing process to achieve the highest quality and performance standards. These previously-owned products could have observable minor blemishes that do not affect performance, or could look as good as new.

Scratch & Dent

Scratch & dent products are certified refurbished products with blemishes that do not affect performance. Scratch & dent computers do not have scratches or pits on the screen, missing or illegible letters on the keyboard, or damage on the touch pad or palm rest.

Understanding the Refurbishing Process

Testing
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Detailed testing of all components
Repair
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Electromechanical repair of all components not fully functioning
Reimage
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Data wiped down, hard drive and components restored to factory settings
Inspection
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Final inspection for cosmetic damage

Refurbished Computers vs New Computers

Comparing the different characteristics of refurbished and new computers can help you decide which one is best for your needs. Keep in mind that it can often be difficult to tell the difference between a refurbished computer and the same model when brand-new, especially with a computer that was returned before it was even opened or used.

New

  • Typically manufactured less than a year from purchase; never been used or opened.
  • Include the most up-to-date components performance standards.
  • Choice of color, storage, components, add-ons, etc.
  • Customizable.

Refurbished

  • Typically available about 90 days after introduction of a new model.
  • Matches latest models in components, speed, or performance, from current generation.
  • Or, can be previous generation models and technology.
  • No options for customization.

Dell Outlet Refurbishing Tech Perks

The same warranty we offer with new computers

Save 1000 tons of eWaste annually

The same service support we offer with new computers

A 30 day return policy

Free shipping

No-hassle return

Shop Outlet Products.

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