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We want you to love your product or you can return it within 30 days.*
It is as easy as:
Step 1: Go to Dell.com/orders and enter your order number.
Step 2: Select “Return/Replace Items”. Verify your identity and follow the directions to submit your return.
Step 3: Print return label and package your device in its original packaging for pickup, or bring it to a local drop-off location.
Step 4: Track your return online. Go to Dell.com/orders, enter your order number and select “View Details” to learn more. We’ll issue your credit or refund after we receive and validate your authorized return.
Dell values its relationship with you and offers you the option to return most products purchased directly from Dell. Here is our complete Return Policy. -
Step 1: Go to Contact Order Support
Step 2: Enter an Order Number or Dell Purchase ID (DPID)
Step 3: Select “Find My Order” -
Holiday Shipping and Delivery Schedule
You can shop early with peace of mind with easy returns. This year, we have an extended return: for purchases* made November 1, 2024 to December 25, 2024, the return deadline is extended to January 15, 2025 or 30-days from invoice date, whichever is later.Ordered by 2:00 PM EST Day Express Delivery Expedited Delivery Standard Delivery
(3-day transit)16-Dec Monday 17-Dec 18-Dec 19-Dec 17-Dec Tuesday 18-Dec 19-Dec 20-Dec 18-Dec Wednesday 19-Dec 20-Dec 21-Dec* 19-Dec Thursday 20-Dec 21-Dec* 22-Dec* or 23-Dec 20-Dec Friday 21-Dec* 24-Dec Will not arrive by 25-Dec 21-Dec Saturday 24-Dec Will not arrive by 25-Dec Will not arrive by 25-Dec 22-Dec Sunday 24-Dec Will not arrive by 25-Dec Will not arrive by 25-Dec 23-Dec Monday 24-Dec Will not arrive by 25-Dec Will not arrive by 25-Dec 24-Dec Tuesday Will not arrive by 25-Dec Will not arrive by 25-Dec Will not arrive by 25-Dec *Residential address Only
*Expedited and Express Delivery:
Applies only to PCs, Electronics, and Accessories that ship within 24 hours. Limited quantities available. Expedited & express delivery are not available for monitors that are 55” or larger. Credit card approved or DPA orders only. Not available for APO/FPO, Alaska, or Hawaii orders. Electronics & accessories may ship separately. Dell is not responsible for carrier errors or delays.
**12/24 Delivery:
Limited system quantities available. Select order codes only. SmartSelect system orders typically ship out from Dell facilities the next business day after payment processing. 3-5 day shipping method is standard. Not available for APO/FPO orders. Electronics and accessories may ship separately. Dell is not responsible for carrier errors or delays. Holiday Extended Returns* Full refunds, plus free return shipping, on purchases made 11/1/2024 to 12/25/2024.
Learn More About Holiday Shipping -
Date Time Zone Call Voice Sales US Chat Sales US Home Sales US Business Sales Thursday, 28 November, 2024 CT 09:00 AM - 06:00 PM 09:00 AM - 06:00 PM 24 Hours Friday, 29 November, 2024 CT 08:00 AM - 10:00 PM 07:00 AM - 08:00 PM 24 Hours Saturday, 30 November, 2024 CT 09:00 AM - 06:00 PM 09:00 AM - 06:00 PM 07:00 AM - 11:00 PM Sunday, 1 December, 2024 CT 08:00 AM - 05:00 PM Closed 07:00 AM - 11:00 PM Monday, 2 December, 2024 CT 08:00 AM - 10:00 PM 07:00 AM - 08:00 PM 24 Hours -
Shop Early with Peace of Mind
You can shop early with peace of mind with Holiday Price Guarantee. This year, we have an extended Price Guarantee: for purchases* made November 1, 2024 to December 25, 2024, the Price Guarantee deadline is extended to January 15, 2025 or 30-days from invoice date, whichever is later.
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