Avocent Hardware Maintenance Gold - extended service agreement - 2 years - shipment

Name: Avocent Hardware Maintenance Gold - extended service agreement - 2 years - shipment
Brand: Liebert Corp
SKU: a7443122

$1,087.00

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Manufacturer part 2YGLD-HMXMGR | Dell part A7443122 | Order Code a7443122 | Vertiv

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The worldwide technical support teams are dedicated to providing the best assistance for the products. Additionally, your account gets you access to the most commonly requested documents, including technical documentation, product bulletins, recent upgrades and other online resources, all to keep you up to date on all your Avocent products.

2 year hardware maintenance plan for Vertiv Avocent HMXMGR High Performance KVM
2-8 hour service response time depending on severity level
Advanced replacement with next-business-day RMA
Advanced replacement with media retention
Anytime 24/7 telephone support access

Tech Specs

General

Service Included

Advance parts replacement

Location

Shipment

Return Shipment

At customer expense

Full Contract Period

2 years

Response Time

Next business day

Service Availability

24 hours a day / 7 days a week

Details

Service & Support

Extended service agreement - advance parts replacement - 2 years - shipment - response time: next business day - availability: 24 hours a day / Monday-Sunday
Technical support - phone consulting - 2 years - response time: 2 hours - availability: 24 hours a day / Monday-Sunday - severity level 1/2
Technical support - phone consulting - 2 years - response time: 8 hours - availability: 24 hours a day / Monday-Sunday - severity level 3/4

Compatibility Information

Designed For

Avocent HMX Manager

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Avocent Hardware Maintenance Gold - extended service agreement - 2 years - shipment

Tech Specs