Avocent Hardware Maintenance Silver - extended service agreement - 1 year - shipment

Name: Avocent Hardware Maintenance Silver - extended service agreement - 1 year - shipment
Brand: Liebert Corp
SKU: a7147951

$205.43

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Manufacturer part 1YSLV-ACS8PT | Dell part A7147951 | Order Code a7147951 | Vertiv

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When additional product support is required, Vertiv Avocent Extended Warranty coverage can provide the peace of mind you need. A 1 Year Silver Hardware Extended Warranty is available for the Vertiv Avocent ACS 5000/ACS 6000/ACS 8000 Advanced Console Servers 8 port models. The hardware extended warranty includes return material authorization (RMA) and phone support. Hardware maintenance offers product updates, extended tech support and expedited product returns. Advanced next-business-day replacement unit delivered prior to shipping failed unit to Vertiv.

Tech Specs

General

Service Included

Advance parts replacement

Location

Shipment

Return Shipment

At customer expense

Full Contract Period

1 year

Response Time

Next business day

Service Availability

12 hours a day / 5 days a week

Details

Service & Support

Extended service agreement - advance parts replacement - 1 year - shipment - response time: next business day - availability: 12 hours a day / Monday-Friday
Technical support - phone consulting - 1 year - response time: 4 hours - availability: 12 hours a day / Monday-Friday - severity level 1/2
Technical support - phone consulting - 1 year - response time: 12 hours - availability: 12 hours a day / Monday-Friday - severity level 3/4

Compatibility Information

Designed For

Cyclades ACS Console Server ACS8

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Avocent Hardware Maintenance Silver - extended service agreement - 1 year - shipment

Tech Specs