Save on new tech designed to keep you fully connected. 18 mo financing on purchases $999+.^ View the Deals |1-866-666-5719 or Chat

  1. United States
  2. For Home
  3. Warranty Extensions & Upgrades

Intel® Core™ Processors

Compare

Intel® Core™

Warranty Extensions & Upgrades

You do everything on your PC.

Extend or upgrade your limited hardware warranty to keep your computer performing at its best, while minimizing out-of-warranty expenses.

Extend Online

Call us at 1-800-348-6147

Contact an Expert

Warranty Extensions & Upgrades

Why Extend or Upgrade?

A warranty extension or upgrade makes sense when you consider the cost of repairs and downtime.
Budget friendly

Budget Friendly

  • Extend or upgrade your service contract to minimize the cost of unexpected out-of-warranty repairs until you’re ready to buy a new system
  • Flexible finance options allow you to pay for warranty extensions and upgrades over time7
Ready when you need it

Ready when you Need It

  • Extend or upgrade to maintain access to Onsite Service after Remote Diagnosis1, ensuring you’re back up and running quickly
  • Always on the move? Continue protecting your system from life’s little mishaps with Accidental Damage Service4
Simple

Simple

  • Extend Dell Premium Support or Premium Support Plus service, both with SupportAssist3, for uninterrupted proactive notification of issues before they become big problems
  • Streamline issue resolution with access to a single resource for hardware and software expertise2

Help Me Choose

Maintaining support coverage through the life of your system can help protect your investment while keeping you up and running.

Follow the steps below as you consider the best solution for your specific needs.
Help Me Choose

Customer Reviews



"I have Premium Support for every computer I own. I wouldn't be without it. One accident and it has paid for itself many times over. And if there are any questions or issues, they are solved with one call or visit. It is truly a valuable addition."
–Jim, Premium Support Plus customer, US, December 2019




"Best service ever. My personal IT department at the end of my phone. Always helpful." –Judy, Premium Support Plus customer, US, December 2019

Available Support Services

What you get Basic Hardware Service Premium Support Premium Support Plus
Technical support through phone and online6 Varies 24x7 24x7
Hardware repair model1 Varies Onsite service after remote diagnosis Onsite service after remote diagnosis
Dedicated phone queue with direct access to Dell support experts
Single resource for software and hardware expertise
Collaborative help to resolve everyday software issues2
International support – help that travels with you6
SupportAssist technology-enabled features3
  • Proactively finds issues and contacts Dell while notifying you3
  • Predicts problems before they start3
  • Automated removal of viruses and malware
  • Optimizes PC performance automatically
Personalized help with software to set data backup, parental controls, and more
Repairs for accidental damage like drops, spills and electrical surges*

Resources & Contacts

Extend or Upgrade

Click or call us at 1-800-348-6147

View Warranty & Contracts

Get info on service contracts, available downloads, system upgrades and more

No Warranty? No Problem

Get expert help with hardware or software issues, virus removal and more

  1. Onsite Service after Remote Diagnosis is determination by online/phone technician of cause of issue; may involve customer access to inside of system and multiple or extended sessions. If issue is covered by Limited Hardware Warranty and not resolved remotely, technician and/or part will be dispatched, usually in 1 or 2 business days following completion of Remote Diagnosis. Onsite Service is provided by Dell Marketing L.P. Availability varies. Other conditions apply. For complete details about Onsite Service, see dell.com/servicecontracts
  2. Software support with collaborative 3rd party assistance including email programs, productivity and creativity apps, network functionality, installing peripherals
  3. SupportAssist not available on Linux, Windows RT, Windows 10S, Android, Ubuntu or Chrome based products. SupportAssist automatically detects and proactively alerts Dell to: operating system issues, software upgrades, driver updates and patches, malware, virus infected files, failures of hard drives, batteries, memory, internal cables, thermal sensors, heat sinks, fans, solid state drives and video cards. Predictive analysis failure detection includes hard drives, solid state drives and batteries
  4. Accidental Damage Service excludes theft, loss, and damage due to fire, flood or other acts of nature, or intentional damage. Customer must return damaged unit. Limit of 1 qualified incident per contract year. See dell.com/servicecontracts. 30-day waiting period applies if service purchased after purchase of the supported product. Waiting period does not apply to renewals if purchased prior to expiration of preceding term.
  5. Premium Support Plus not sold on systems with Windows 10S, Ubuntu or Steam OS. Geographic and service levels vary. See Service Description dell.com/servicecontracts
  6. In some countries, support after local business hours may be provided in a language other than the local language
  7. DELL PREFERRED ACCOUNT (DPA): Offered to U.S. residents by WebBank, Member FDIC, who determines qualifications for and terms of credit. Taxes, shipping, and other charges are extra and vary. Payments equal 3% of the New Balance or $20, whichever is greater. Minimum Interest Charge is $2.00. Rates range from 17.49% - 28.49% variable APR, as of 3/17/2020, depending on creditworthiness
Compare Products (0)
Hide

Add the products you would like to compare, and quickly determine which is best for your needs.

Compare Products
Compare
0
Ultrabook, Celeron, Celeron Inside, Core Inside, Intel, Intel Logo, Intel Atom, Intel Atom Inside, Intel Core, Intel Inside, Intel Inside Logo, Intel vPro, Itanium, Itanium Inside, Pentium, Pentium Inside, vPro Inside, Xeon, Xeon Phi, Xeon Inside, and Intel Optane are trademarks of Intel Corporation or its subsidiaries in the U.S. and/or other countries.

© 2018 NVIDIA, the NVIDIA logo, GeForce, GeForce RTX, GeForce MAX-Q, GRID, SHIELD, Battery Boost, CUDA, FXAA, GameStream, G-Sync, NVLINK, ShadowPlay, SLI, TXAA, PhysX, GeForce Experience, GeForce NOW, Maxwell, Pascal and Turing are trademarks and/or registered trademarks of NVIDIA Corporation in the U.S. and other countries.

*Returns: The 30-day return period is calculated from invoice date. Exceptions to Dell's standard return policy still apply, and certain products are not eligible for return at any time. Television returns are subject to restocking fees. See dell.com/returnpolicy.

Offers subject to change, not combinable with all other offers. Taxes, shipping, and other fees apply. Free shipping offer valid in Continental U.S. (excludes Alaska and P.O. Box addresses). Offer not valid for Resellers. Dell reserves the right to cancel orders arising from pricing or other errors.

*Rewards are issued to your online Dell Rewards Account (available via your Dell.com My Account) typically within 30 business days after your order’s ship date. Rewards expire in 90 days (except where prohibited by law). “Current rewards balance” amount may not reflect the most recent transactions. Check Dell.com My Account for your most up-to-date reward balance. Up to 6% rewards only on Dell Preferred Account purchases. Up to 3% rewards when you spend $800 in a 12-month period on all other purchases. Bose products only eligible for up to 3% rewards. Total rewards earned may not exceed $2,000 within a 3 month period. Outlet purchases do not qualify for rewards. Expedited Delivery not available on certain TVs, monitors, batteries and adapters, and is available in Continental (except Alaska) U.S. only. Other exceptions apply. Not valid for resellers and/or online auctions. Offers subject to change, not combinable with all other offers. See Dell.com/rewardsfaq

^DELL PREFERRED ACCOUNT (DPA): Offered to U.S. residents by WebBank, Member FDIC. Taxes and shipping are extra and vary. Payments equal greater of 3% of the New Balance or $20. Min Interest Charge is $2.00. Dell and the Dell logo are trademarks of Dell Inc.

18 MOS NO INTEREST IF PAID IN FULL BY DECEMBER, 2021 ON PURCHASES $999 OR MORE available at time of purchase from 4/30/2020 through 5/27/2020. Interest will be charged to your account from the transaction posting date if the purchase balance is not paid in full by your Payment due date in December, 2021. Min monthly payments required, but may not pay your purchase in full by end of promo period due to purchase amount, promo length, additional purchases or allocation of payments. If not paid by end of promo period, account balance and new purchases subject to the Standard APR rates, 17.49% - 28.49% variable APR, as of 3/17/2020, depending on creditworthiness. Promo offer subject to credit approval and may be changed without notice. Min purchase amount may be required. Not available on purchases of used/refurbished items.
We're here for you.
Click to chat with our product advisors.
Chat live with a representative
Call 1-877-717-3355