Dell 3-year Gold Hardware Maintenance by Vertiv - DMPU4032
Dedicated to providing the best coverage for Dell™ products and solutions that are engineered and manufactured by Vertiv. The enhanced Dell KMM and KVM maintenance solutions provided by Vertiv are available in Gold and Silver Coverage for three, four and ... Show More
Dedicated to providing the best coverage for Dell™ products and solutions that are engineered and manufactured by Vertiv. The enhanced Dell KMM and KVM maintenance solutions provided by Vertiv are available in Gold and Silver Coverage for three, four and five-year periods. The standard warranty is three years and includes advanced replacement for return material authorization (RMA) as well as phone and email support. The purchase of additional hardware maintenance offers extended tech support availability and expedited product returns for the Dell Digital and Analog KVM switches along with the Dell KMM consoles. Silver coverage includes support 8/5, and gold coverage includes 24/7.
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Tech Specs
General
Service Included
Advance parts replacement
Full Contract Period
3 years
Response Time
Next business day
Details
Service & Support
Extended service agreement - advance parts replacement - 3 years - response time: next business day
Technical support - phone consulting - 3 years - availability: 24 hours a day / Monday-Sunday
Technical support - e-mail consulting - 3 years - availability: 24 hours a day / Monday-Sunday
Compatibility Information
Designed For
P/N: DMPU4032-G01
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