General
Service Included
Advance parts replacement
Full Contract Period
4 years
Response Time
Next business day
Details
Service & Support
- Extended service agreement - advance parts replacement - 4 years - response time: next business day
- Technical support - phone consulting - 4 years - response time: 2 hours - availability: 24 hours a day / Monday-Sunday - severity level 1/2
- Technical support - phone consulting - 4 years - response time: 8 hours - availability: 24 hours a day / Monday-Sunday - severity level 3/4
- Technical support - e-mail consulting - 4 years - availability: 24 hours a day / Monday-Sunday
Compatibility Information
Designed For
P/N: DKMMLED185-G01