SonicWall Dynamic Support 24X7 - extended service agreement - 4 years - shipment

Name: SonicWall Dynamic Support 24X7 - extended service agreement - 4 years - shipment
Brand: SONICWALL
SKU: a8312325

Discontinued

Manufacturer part 01-SSC-0555 | Dell part A8312325 | SonicWALL

Customers with mission-critical network requirements cannot afford downtime. Available in one-, two- and three-year agreements, SonicWall Dynamic Support 24x7 is an around-the-clock support service.

Telephone/Web-based Support - for basic configuration assistance 24x7
Software/Firmware Updates - for all software and firmware updates and upgrades
Hardware Replacement - Advance Exchange for replacement of defective hardware
Support Tools - access to SonicWall's electronic support tools

Tech Specs

General

Service Included

Replacement

Location

Shipment

Return Shipment

At manufacturer expense

Full Contract Period

4 years

Response Time

Next day

Details

Service & Support

Extended service agreement - replacement - 4 years - shipment - response time: next day
Technical support - phone consulting - 4 years - availability: 24 hours a day / Monday-Sunday
Technical support - web support - 4 years - availability: 24 hours a day / Monday-Sunday
New releases update - 4 years

Compatibility Information

Designed For

SonicWall TZ400, TZ400 Wireless-AC

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SonicWall Dynamic Support 24X7 - extended service agreement - 4 years - shipment

Tech Specs