General
Service Included
Replacement
Return Shipment
At manufacturer expense
Full Contract Period
3 years
Service Availability
8 hours a day / 5 days a week
Covered Configurations
Appliance with up to 25 users license
Details
Service & Support
- Extended service agreement - replacement - 3 years - shipment - response time: next day
- Technical support - phone consulting - 3 years - availability: 8 hours a day / Monday-Friday
- Technical support - web support - 3 years - availability: 8 hours a day / Monday-Friday
- New releases update - 3 years
Compatibility Information
Designed For
P/N: 01-SSC-9182, 01-SSC-9184