SonicWall Dynamic Support 8X5 - extended service agreement - 2 years - shipment

Name: SonicWall Dynamic Support 8X5 - extended service agreement - 2 years - shipment
Brand: SONICWALL
SKU: a8312355

Discontinued

Manufacturer part 01-SSC-0615 | Dell part A8312355 | SonicWALL

Designed for customers who need advanced technical support and the additional benefits of on-going software and firmware updates, SonicWall Dynamic Support 8x5 includes Telephone/Web-based Support, Software/Firmware Updates, Hardware Replacement, and Support Tools.

Basic configuration assistance during local business hours (8:00 am - 5:00 pm, local time, Monday - Friday)
All software and firmware updates and upgrades
Advance Exchange for replacement of defective hardware
Access to SonicWall's electronic support tools

Tech Specs

General

Service Included

Replacement

Location

Shipment

Return Shipment

At manufacturer expense

Full Contract Period

2 years

Response Time

Next day

Service Availability

8 hours a day / 5 days a week

Details

Service & Support

Extended service agreement - replacement - 2 years - shipment - response time: next day
Technical support - phone consulting - 2 years - availability: 8 hours a day / Monday-Friday
Technical support - web support - 2 years - availability: 8 hours a day / Monday-Friday
New releases update - 2 years

Compatibility Information

Designed For

SonicWall TZ300, TZ300P, TZ300W

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SonicWall Dynamic Support 8X5 - extended service agreement - 2 years - shipment

Tech Specs