General
Service Included
Advance hardware replacement
Return Shipment
At manufacturer expense
Full Contract Period
1 year
Response Time
Next business day
Covered Configurations
Appliance with up to 100 users license
Details
Service & Support
- Extended service agreement - advance hardware replacement - 1 year - shipment - response time: NBD
- Extended service agreement - phone consulting - 1 year - availability: 24 hours a day / Monday-Sunday
- Extended service agreement - web support - 1 year - availability: 24 hours a day / Monday-Sunday
- Extended service agreement - web knowledge base access - 1 year - availability: 24 hours a day / Monday-Sunday
- New releases update - 1 year
Compatibility Information
Designed For
SonicWall Secure Mobile Access 400
