Get the advanced support features enterprise organizations need to keep their networks running reliably and securely. With 24 x 7 support, customers have around-the-clock access to seasoned support engineers at a SonicWALL Enterprise TAC plus the latest firmware features and Advance Exchange hardware replacement, all of which combine to protect and maximize their SonicWALL investment.
- Direct access - 24x7x365 access to a team of seasoned support engineers located at a SonicWALL Enterprise TAC
- Around-the-clock support - 24 x 7 x 365 telephone, email and Web-based technical support
- Software/firmware updates - for all software and firmware updates and upgrades
- Hardware replacement - advance Exchange for replacement of defective hardware
- Support tools - for access to SonicWALL's electronic support tools
