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Intel® Core™ Processors

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SupportAssist for Home PCs

Smart technology that powers your support experience

SupportAssist¹ is the smart technology, available on your PC that will keep it running like new by removing viruses, detecting issues, optimizing settings and telling you when you need to make updates. Premium Support Plus customers enjoy the full set of SupportAssist features including predictive issue detection and proactive resolution. Review the User Guide for more details.

Ready for the best in PC support?  

SupportAssist for Home PCs
SupportAssist

Keep your PC running like new

Boost performance

  • Automatically optimizes
  • Frees up space
  • Tunes Wi-Fi and PC settings

Proactive resolution

If there’s a problem, we contact you first and make resolution easy²

Predict issues

Our smart technology detects failures before they happen³

Get updates

Stay up to date with the latest drivers and downloads

Protect your PC

Additional protection with virus and malware removal that complements existing antivirus software4

Single stop for support

  • Open a support request
  • Access technical support
  • Get service plan details

Premium Support Plus

Premium Support Plus

Get the most out of SupportAssist with Premium Support Plus

  • Proactively detect and automatically resolve issues
  • Optimizes PC performance automatically
  • Predicts hard drive, battery and solid state drive issues before the problem starts
  • Automated removal of viruses and malware

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1. SupportAssist is not available on Linux, Windows RT, Android, Ubuntu, select Chrome based products and systems running Windows 7 and lower.

2. SupportAssist automatically detects and proactively alerts Dell to: operating system issues, software upgrades, driver updates and patches, malware, virus infected files, failures of hard drives, batteries, memory, internal cables, thermal sensors, heat sinks, fans, solid state drives and video cards.

3. Predictive analysis failure detection includes hard drives, solid state drives, batteries and fans.

4. The SupportAssist virus and malware removal feature is not a replacement for antivirus protection software.


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Footnotes

* Device comes with Windows 10 and a free Windows 11 upgrade or may be preloaded with Windows 11. The Windows 11 upgrade will be delivered to qualifying devices late 2021 into 2022. Timing varies by device. Certain features require specific hardware (see aka.ms/windows11-spec).

* Returns: The 30-day return period is calculated from invoice date. Exceptions to Dell's standard return policy still apply, and certain products are not eligible for return at any time. See dell.com/returnpolicy.

* Offers subject to change, not combinable with all other offers. Dell may impose a purchase quantity limit (for example, 5 units per order). Taxes, shipping, and other fees apply. Free shipping offer valid only in Continental U.S. (excludes Alaska and P.O. Box addresses). Offer not valid for Resellers. Dell reserves the right to cancel orders arising from pricing or other errors.

* Rewards 3% back excludes taxes and shipping. Rewards are issued to your online Dell Rewards Account (available via your Dell.com My Account) typically within 30 business days after your order’s ship date. Rewards expire in 90 days (except where prohibited by law). “Current rewards balance” amount may not reflect the most recent transactions. Check Dell.com My Account for your most up-to-date reward balance. Total rewards earned may not exceed $2,000 within a 3-month period. Outlet purchases do not qualify for rewards. Expedited Delivery not available on certain TVs, monitors, batteries and adapters, and is available in Continental (except Alaska) U.S. only. Other exceptions apply. Not valid for resellers and/or online auctions. Offers and rewards subject to change without notice, not combinable with all other offers. See Dell.com/rewardsfaq. $50 in bonus rewards for Dell Rewards Members who open a new Dell Preferred Account (DPA), or Dell Business Credit (DBC) account on or after 8/10/2022. $50 bonus rewards typically issued within 30 business days after DPA or DBC open date.

^DELL PREFERRED ACCOUNT (DPA): Offered to U.S. residents by WebBank, who determines qualifications for and terms of credit. Taxes, shipping, and other charges are extra and vary. Payments equal 3% of the New Balance or $20, whichever is greater. Minimum Interest Charge is $2.00. Rates range from 19.74% - 29.99% variable APR, as of 07/29/2022, depending on creditworthiness. Dell and the Dell logo are trademarks of Dell Inc. Six and twelve months special financing offers have different minimum purchase requirements. [See Dell.com/nointerestdisclosures for important financing details.]

^DELL BUSINESS CREDIT (DBC): Offered to business customers by WebBank, who determines qualifications for and terms of credit. Taxes, shipping and other charges are extra and vary. Minimum monthly payments are the greater of $15 or 3% of the new balance shown on the monthly billing statement. Dell and the Dell logo are trademarks of Dell Inc. Three-month special financing is available on select purchases (a minimum purchase may be required). [See Dell.com/DBCDisclosures for full promotional conditions.]

Accessibility Statement for Dell Technologies USA

Celeron, Intel, the Intel logo, Intel Atom, Intel Core, Intel Inside, the Intel Inside logo, Intel vPro, Intel Evo, Intel Optane, Intel Xeon Phi, Iris, Itanium, MAX, Pentium, and Xeon are trademarks of Intel Corporation or its subsidiaries.

NVIDIA, the NVIDIA logo, GeForce, GeForce RTX, GeForce MAX-Q, GRID, SHIELD, Battery Boost, CUDA, FXAA, GameStream, G-Sync, NVLINK, ShadowPlay, SLI, TXAA, PhysX, GeForce Experience, GeForce NOW, Maxwell, Pascal and Turing are trademarks and/or registered trademarks of NVIDIA Corporation in the U.S. and other countries.

*IDC Whitepaper “Optimizing Performance with Frequent Server Replacements for Enterprises” commissioned by Dell Technologies and Intel, March 2021. Results are based on interviews with 18 IT practitioners and decision makers at midsize and large enterprises and a web survey of 707 IT practitioners and decision makers at midsize and larger enterprises using Dell Technologies server solutions across 7 industries. See full whitepaper: https://www.delltechnologies.com/resources/en-us/asset/white-papers/products/servers/server-infrastructure-resiliency-enterprise-whitepaper.pdf 

Back to School Offer Terms: Purchase select1 Inspiron and G Series laptop or desktop or any S series, SE series, Alienware, or Dell Gaming (G) series monitor between 7/25 at 6am ET and 9/22 6am ET and receive 6 months of the Disney Bundle on Dell when you subscribe to the Disney Bundle. Limit one code per customer. Offer applies to purchases on Dell.com only. Offer excludes Doorbusters/Limited quantity deals and clearance. Not valid for resellers and/or online auctions. Items may ship separately. See Return Policy.

Purchase select2 XPS or Alienware laptop or desktop between 7/25 at 6am ET and 9/22 6am ET and receive a free mouse (Model MS3320 with XPS, Model AM610 with Alienware) and 6 months of the Disney Bundle on Dell when you subscribe to the Disney Bundle. Limit one code per customer. Offer applies to purchases on Dell.com only. 1 year of Premium Support Plus or Pro Support Plus also included. Offer excludes Doorbusters/Limited quantity deals and clearance. Not valid for resellers and/or online auctions. Items may ship separately. See Return Policy.

Offer valid only for customers who (1) make a qualifying purchase directly at Dell.com between 7/25 at 6am ET and 9/22 6am ET, (2) are residents of the United States who are 18 years of age or older, and (3) are new Disney Bundle subscribers or returning Disney Bundle subscribers without an existing subscription to any of the Bundled services. If you have an existing subscription to The Disney Bundle, Disney+, ESPN+, Hulu (ad-supported), Hulu (No Ads), and/or Hulu + Live TV, you are ineligible for this offer. After 6 month promotional subscription, The Disney Bundle auto-renews at the then-current monthly price (currently $13.99/month), and you will be charged each month until canceled. Cancel any time, subject to terms. Cancellation will be effective at the end of your promotional period or billing period. No refunds or credits for partial months or years. Valid payment method required to redeem offer. Must redeem offer code by 12/31/22 11:59 pm ET. Offer cannot be combined with any other promotional offer or pricing and is not redeemable for cash or any other goods or services. Offer limited to one per customer. Dell reserves the right to modify or cancel the offer at any time. Offer is nontransferable and cannot be sold or shared, and offer code is not valid and will not be honored if obtained from any third party. Any Hulu plan switch after redemption of this offer will result in forfeiture of the promotional period.

Includes Hulu (ad-supported) plan. Access content from each service separately and select ESPN+ content via Hulu. Location data required to watch certain content. Subject to The Disney Bundle Terms. [Additional eligibility rules and terms apply.] © 2022 Disney and its related entities.

1Included with: Inspiron 16 Plus (7620), Inspiron 14 Plus (7420), Inspiron 14 2in1 7425, Inspiron 14 2in1 7420, Inspiron 16 2in1 7620, Inspiron 14 5000 (5425), Inspiron 16 5000 (5620), Inspiron 16 5000 (5625), Inspiron 15 3000 (3510), Inspiron 15 3000 (3511), Inspiron 15 3000 (3525), Inspiron 14 5000 (5410), Inspiron Desktop (3910), Inspiron 27 7000 All-In-One (7700/7710), Inspiron 24 5000 All-In-One (5410/5415), G15 Gaming Laptop (5525), G15 Gaming Laptop (5520), G16 Gaming Laptop (7620).

2Included with: XPS 13 (9315), XPS 13 Plus (9320), XPS 15 (9520), XPS 17 (9720), XPS Desktop (8940/8950), Alienware M15 R7 Gaming Laptop, Alienware M17 R5 Gaming Laptop, Alienware X15 (R2) Gaming Laptop, Alienware X17 (R2) Gaming Laptop, Alienware X14 (R1) Gaming Laptop, Alienware Aurora R13 Gaming Desktop, Alienware Aurora Ryzen™ R14 Gaming Desktop.

*Expedited Delivery: * Expedited Delivery not available on certain TVs, monitors, batteries and adapters, and is available in Continental (except Alaska) U.S. only. Other exceptions apply. Not valid for resellers and/or online auctions. Offers subject to change, not combinable with all other offers. See Dell.com/rewardsfaq.

* Accidental Damage Service excludes theft, loss, and damage due to fire, flood or other acts of nature, or intentional damage. Customer must return damaged unit. Limit of 1 qualified incident per contract year. See dell.com/servicecontracts.