General
Service Included
Advanced exchange program
Full Contract Period
4 years
Support Period
2nd, 3rd, 4th and 5th year
Response Time
Same business day (next business day for requests after 12:00 p.m.)
Pricing Type
Must be purchased within 90 days of the product purchase
Details
Service & Support
- Extended service agreement - advanced exchange program - 4 years - shipment - response time: same business day (next business day for requests after 12:00 p.m.)
- Technical support - phone consulting - 4 years
- Technical support - web knowledge base access - 4 years - availability: 24 hours a day / Monday-Sunday
Compatibility Information
Designed For
Xerox C310/DNI, C310/DNIM, C310V_DNI
