Avoid system downtime,
Across the industry, the nature of IT support and maintenance has evolved slowly. At Dell, we have a long history of innovation in system support and repair, but our latest capability — built on a foundation of vigilant sensors, big data, analytics, and IoT — is a revolution that will change the way you look at saving time and increasing availability.
Dell’s ProSupport suite, and support tools such as SupportAssist and TechDirect, shift age-old monitoring and maintenance routines from reactive to proactive, from passive to predictive, from manual to automated. At Dell, we are taking the “break” out of “break-fix."
And it’s not just innovative software. With ProSupport Plus, you get:
- Priority access to ProSupport engineers 24x7
- Proactive automated support with SupportAssist
- Designated Technology Service Manager*
- Same and next business day onsite support after remote diagnosis*
- And much more
Become a part of the IT support and maintenance revolution.
"I can focus on delivering more value to the University as a result of Dell ProSupport Plus, because I have more time to drive projects that directly relate to the University’s strategic direction
- Justin Mason, Systems Manager, University of Canberra, Australia