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8x5 Support for TZ570W 5 Year

Designed for customers who need advanced technical support and the additional benefits of on-going software and firmware updates, SonicWall Dynamic Support 8x5 includes Telephone/Web-based Support, Software/Firmware Updates, Hardware Replacement, and Supp ...  Show More

Designed for customers who need advanced technical support and the additional benefits of on-going software and firmware updates, SonicWall Dynamic Support 8x5 includes Telephone/Web-based Support, Software/Firmware Updates, Hardware Replacement, and Support Tools.

  • Basic configuration assistance during local business hours (8:00 am - 5:00 pm, local time, Monday - Friday)
  • All software and firmware updates and upgrades
  • Advance Exchange for replacement of defective hardware
  • Access to SonicWall's electronic support tools

Tech Specs


General
Service Included
Advance hardware replacement
Location
Shipment
Return Shipment
At manufacturer expense
Full Contract Period
5 years
Response Time
Next business day

Details
Service & Support
  • Extended service agreement - advance hardware replacement - 5 years - shipment - response time: NBD
  • Extended service agreement - phone consulting - 5 years - availability: 8 hours a day / Monday-Friday
  • Extended service agreement - web support - 5 years - availability: 8 hours a day / Monday-Friday
  • Extended service agreement - web knowledge base access - 5 years - availability: 8 hours a day / Monday-Friday
  • New releases update - 5 years

Compatibility Information
Designed For
SonicWall TZ570W


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