Skip to main content

Avocent Hardware Maintenance Gold - extended service agreement - 4 years - shipment

When additional product support is required, Vertiv Avocent Extended Warranty coverage can provide the peace of mind you need. A 2 Year Gold Hardware Extended Warranty is available for Vertiv Avocent ACS 5000/ACS 6000/ACS 8000 Advanced Console Servers 48 ...  Show More

When additional product support is required, Vertiv Avocent Extended Warranty coverage can provide the peace of mind you need. A 2 Year Gold Hardware Extended Warranty is available for Vertiv Avocent ACS 5000/ACS 6000/ACS 8000 Advanced Console Servers 48 port models. The hardware extended warranty includes return material authorization (RMA) and phone support. Hardware maintenance offers product updates, extended tech support and expedited product returns. Advanced next-business-day replacement unit delivered prior to shipping failed unit to Vertiv. Advanced replacement with media retention allows customer to keep dead unit and send a certificate of destruction within a set period of time.

Tech Specs


General
Service Included
Advance parts replacement
Location
Shipment
Return Shipment
At customer expense
Full Contract Period
4 years
Response Time
Next business day
Service Availability
24 hours a day / 7 days a week

Details
Service & Support
  • Extended service agreement - advance parts replacement - 4 years - shipment - response time: next business day - availability: 24 hours a day / Monday-Sunday
  • Technical support - phone consulting - 4 years - response time: 2 hours - availability: 24 hours a day / Monday-Sunday - severity level 1/2
  • Technical support - phone consulting - 4 years - response time: 8 hours - availability: 24 hours a day / Monday-Sunday - severity level 3/4

Compatibility Information
Designed For
Cyclades ACS Console Server ACS48


Compare Products ()

Add the products you would like to compare, and quickly determine which is best for your needs.

Add the products you would like to compare, and quickly determine which is best for your needs.
Top