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    Dell Storage SC7000 Series

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    Dell Storage SC Series expansion enclosures

    Supporting up to 500 total drives and 3PB raw capacity in a single array, the SC7000 Series offers five supported expansion enclosures that you can mix and match depending on your specific performance, cost or density needs.

    Options are available for ultra-dense (84 drives in 5U) with the SC280 and new high-performance 12Gb SAS SC400 and SC420 enclosures. Adding a new enclosure is simple – the new drives can be automatically assimilated into the existing virtualized pool or set up as their own standalone pool. Data-in-place upgrades make it easy to change controllers and other key components, or migrate from legacy SC Series arrays.

    End-to-end services

    Dell offers a wide range of professional services* to simplify the assessment, design, implementation, management and maintenance of your SC7000 Series system, including Dell ProSupport powered by Copilot and ProSupport Plus powered by Copilot, offering 24x7 comprehensive storage & software support. The SC7000 Series Services portfolio offers system installation and implementation as well as training. From disaster recovery planning to physical relocation, the Dell Services team is available to provide professional assistance when you need it.

    Comprehensive, integrated support

    Dell ProSupport powered by Copilot offers highly trained storage experts around the clock and around the globe to address your storage needs, minimize disruptions and maintain a high level of productivity with 24x7 access to highly trained Dell storage engineers. ProSupport powered by Copilot offers:
     

    • Technical support available 24x7x365 through tools, online and phone

    • Dispatch monitoring and crisis management

    • Hypervisor and OS support along with collaborative third party assistance

    • Proactive monitoring, issue detection, notification and automated case creation for accelerated issue resolution enabled by SupportAssist

    Comprehensive, integrated support

    Proactive Support

    For critical systems you need premium level support. ProSupport Plus powered by Copilot combines expertise and technology to proactively improve the performance and stability of your critical storage systems, allowing you to focus on your strategic goals. ProSupport Plus powered by Copilot offers:
     

    • Dedicated Technical Account Manager, a single point of contact for enterprise-wide advocacy and issue resolution.

    • ProSupport Plus monthly reporting enabled by SupportAssist

    • Monthly health check and performance recommendations with as-needed systems maintenance

    Optimize your storage performance

    Dell Optimize service provides in-depth, predictive analysis and consultative guidance to keep your SC Series storage arrays optimized and configured for year-round peak performance. You get the expertise of a dedicated Dell Enterprise System Analyst who proactively monitors system health and identifies areas for improvement. Optimize includes proactive IT planning and strategy sessions to ensure your Storage Center systems evolve with your changing data center requirements. Monthly analysis and continual reviews ensure a highly available, high-performing storage area network.

    Get more out of technology starting day one

    To get the most out of your new technology and start realizing a return on investment, you need your SC Series Storage system out of the box and into optimized production — fast. And, you need it done without risk or downtime. It’s a tall order but there is a solution — Dell’s ProDeploy Enterprise Suite. This complete suite includes deployment services, data migration assessment and planning, and training and professional certifications designed to help you achieve business outcomes today and tomorrow.

    Start on the right path

    Decrease downtime, improve utilization and ensure business continuity with storage training from Dell Education Services. With SC Series training from Dell, SC Series Administrators will learn to perform key administrative tasks for Storage Center and effectively manage all tools associated with Storage Center operations.

    Transform your data center

    Dell Storage Consulting Services can help you develop transformational strategies to meet your complex data management business needs while freeing up valuable resources, budget and time. Dell consultants help you:
     

    • Protect your data for operational backup, business continuity and disaster recovery

    • Provide storage optimization and integration services

    • Gain measurable improvements in storage performance, scalability and capacity

    • Identify areas of operational efficiencies through automation and policy-driven actions

    • Help lay the foundation for cloud-based initiatives and converged infrastructure

    Drivers, Manuals & Support

    Dell Support

    From drivers and manuals to diagnostic tools and replacement parts, Dell Product Support has you covered!

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