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Dell's Price Match and Price Guarantee

Get the best deal with Price Match and Price Guarantee


Find a lower price? We'll match it. Get the best price, before or after you buy.

Dell's Price Match Guarantee

How Dell's Price Match works

If you find a lower-price advertised on the internet for an identical electronic product or an equivalent (as determined by Dell) Dell, HP, Apple or Lenovo computer, Dell will match that price. Call or chat online with a Dell Expert, and we'll walk you through the process.

How to: step by step

Step 1:
Identify the eligible, lower-priced product you wish to price match on a qualifying retailer website.

Step 2:
Share the active link showing the exact-match, lower-priced item with a Dell sales expert. Share via the Chat tool on Dell.com or call 1-888-346-2289. Once validated, they will complete your purchase.

Chat Now   Click to Call

What Dell will match

A new or refurbished personal computer, tablet or monitor from HP, Lenovo or Apple sold on their respective U.S. websites that matches the following key specs with a Dell PC: 
  • Operating system
  • Memory
  • Hard disk drive capacity
  • Graphics solution (i.e., GPU)
  • Screen size and resolution
  • Touch capability
  • Processor
  • Mobile broadband
  • Security features
  • Keyboard (backlit/wireless) 
  • Services
  • A new Dell personal computer sold by any of the retailer websites we will match (listed below), but only if that PC shares the same key specs (including those listed above) as an identical PC on dell.com.​​
  • A new Dell monitor sold by any of the retailer websites we will match (listed below), but only if that monitor shares the same key specs listed on dell.com.
  • A new electronics or accessory item sold by any of the retailer websites we will match (listed below) with an identical Manufacturer’s Part Number to an electronics and accessory item sold in the “for work” section of www.dell.com.
Price Match Guarantee - products Dell will match

What Dell won't match

  • Any price from a paid membership club or paid loyalty programs (e.g., prices that require a club or loyalty card that is associated with a membership fee). Examples include, but are not limited to, Costco.com & SamsClub.com.
  • Any “Marketplace” Pages where an order is fulfilled by a third party rather than the owner/operator of the retail website, for example, Amazon Marketplace pages.
  • Any limited quantity, deal-of-the-day, flash sales, clearance, closeout, discontinued, “doorbuster,” Black Friday/Cyber Monday (the week before and after Thanksgiving) and Green Monday prices.
  • Any price that is based upon rebates, coupons, financing offers, errors, bundling of products or services, gift cards, or gift card offers.
  • Any customizable configurations, Dell specialty products including enterprise products, Latitude educational series, Latitude Rugged models, OptiPlex XE2 and Dell Storage and Networking products.
  • Any prices not advertised on one of the websites below.
  • In-store only pricing.
  • Any product purchase intended for resale. Dell will only match five items per small business customer.  
  • Any lower-priced offer for a product that is on a lead time, rain check, or out of stock. Product must be in stock and immediately available.
  • The matched price cannot be combined with any other promotion or discount. The requested matched price will be the final price.
  • Price match cannot be combined with or apply to Dell’s Member Purchase Program offers or discounts.

Retailer websites Dell will match for pricing on PCs, electronics & accessories:

  • Amazon.com
  • Apple.com
  • BestBuy.com
  • BHphotovideo.com
  • HP.com
  • Frys.com
  • Lenovo.com
  • Microcenter.com
  • Neweggbusiness.com
  • OfficeDepot.com
  • OfficeMax.com
  • Sears.com
  • Staples.com
  • Target.com
  • Walmart.com
We also welcome opportunities to match quotes from all major Direct Market Resellers.

How Dell's 30-Day Price Guarantee works

We want you to enjoy your new Dell tech, not worry about the price. So if you see a lower price on your product purchase within 30 days of your invoice date, Dell will refund the difference. Less stress, more satisfaction, guaranteed.

Step 1:
Identify the same lower-priced product that you purchased within 30 days on Dell.com.

Step 2:
Share the active link showing the exact-match, lower-priced item with a Dell sales expert within 30 days of your invoice date. Share via the Chat tool on Dell.com or call 1-888-346-2289. Once validated, they will complete your refund.

Chat Now   Click to Call

Offer restrictions

Dell’s Price Guarantee applies for 30 days from invoice date to purchases from Dell or Dell.com only. Lower price must be for identical product on Dell.com. Limit five product refunds per small business customer. The maximum purchase amount on Dell’s Price Guarantee program is $10,000. Offer does not apply to marketplace resellers, financing offers (including Special Financing offers), gift card offers, bundles, free items, customizable configurations, Dell specialty products, pricing errors, service and installation offers, items advertised as limited-quantities, out-of-stock items, clearance, or Outlet products. Price guarantee does not apply to Dell’s Member Purchase Program offers for which customer is not otherwise eligible, existing Deal of the Week, Daily Deals, coupons, mail-in rebates or rewards. Price guarantee cannot be applied between Thanksgiving Day and the Monday following Thanksgiving, as well as Green Monday.
Any price from a paid membership club or paid loyalty programs (e.g. prices that require a club or loyalty card that is associated with a membership fee). Examples include, but are not limited to, Costco.com & SamsClub.com.

Dell's Price Match Guarantee FAQs

If you find a lower price at an eligible retailer with available stock (and the item is not limited quantity), contact a sales expert via our chat program. Provide them with the URL, so that they may validate the offer. Once they have confirmed that it meets the requirements of the program, they will complete your purchase.
Dell is committed to giving you the best price on an identical item before and after your purchase. Our Price Match program is intended to be used prior to a purchase at Dell. Our Price Guarantee program ensures that you get credit for our lowest price for your item on Dell.com up to 30 days after your purchase at Dell.com, in the event that we lower the price.

Remember, the Dell price guarantee applies for 30 days from your invoice date for purchases from Dell or Dell.com only, not other retail websites. The lower price must be for an identical product on Dell.com and the refund of the difference in prices is limited to five (5) per small business customer. The maximum purchase amount on Dell’s Price Guarantee program is $10,000. Like the Price match, the Price Guarantee does not apply to marketplace resellers, financing offers (including Special Financing offers), gift card offers, bundles, free items, pricing errors, service and installation offers, items advertised as limited-quantities, out-of-stock items, clearance, or Outlet products. The Price guarantee also does not apply to Dell’s Member Purchase Program offers for which you are not otherwise eligible, existing Deal of the Week, Daily Deals, coupons, mail-in rebates or rewards. The price guarantee cannot be applied between Thanksgiving Day and the Monday following Thanksgiving, as well as Green Monday.
Dell’s Price Match program is intended to be used before a sale. Once eligibility requirements are validated by a sales agent, the price match will be done prior to your purchase. No rebates, credits, pre-paid gift cards, or other gimmicks – we make it simple and easy!
At this time, we do not offer automatic price matching online, and ask that you contact a sales expert via our chat team.
In addition to being available for small business customers, the price match promotion is also available to US customers purchasing a new product for home use from either our for home or member purchase program stores. See respective terms and conditions for the consumer Price Match program at dell.com/pricematch.
Small business customers may purchase five products at a time through this Price Match program. Maximum purchase amount using the Price Match program is $10,000. Products intended for resale are expressly prohibited in the Price March program.
No. You may use either a coupon or a price match on an item, but not both. Price matched items also cannot be combined with any member purchase program discounts you may be eligible for.

Easy returns: Exceptions to Dell’s standard return policy still apply, and certain products are still not eligible for return at any time. See dell.com/returnspolicy.

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^Dell Business Credit: Offered to business customers by WebBank, who determines qualifications for and terms of credit. Taxes, shipping and other charges are extra and vary. Minimum monthly payments are the greater of $15 or 3% of the new balance shown on the monthly billing statement. Dell and the Dell logo are trademarks of Dell Inc.

*Dell Rewards: 3% back excludes taxes and shipping. Rewards are issued to your online Dell Rewards Account (available via your Dell.com My Account) typically within 30 business days after your order’s ship date. Rewards expire in 90 days (except where prohibited by law). “Current rewards balance” amount may not reflect the most recent transactions. Check Dell.com My Account for your most up-to-date reward balance. Total rewards earned may not exceed $2,000 within a 3-month period. Outlet purchases do not qualify for rewards. Expedited Delivery not available on certain TVs, monitors, batteries and adapters, and is available in Continental (except Alaska) U.S. only. Other exceptions apply. Not valid for resellers and/or online auctions. Offers and rewards subject to change without notice, not combinable with all other offers. See Dell.com/businessrewardsfaq.

*Returns: The 30-day return period is calculated from invoice date. Exceptions to Dell's standard return policy still apply, and certain products are not eligible for return at any time. Television returns are subject to restocking fees. See dell.com/returnpolicy.

*Offers subject to change, not combinable with all other offers. Limit of 5 units per order. Taxes, shipping, and other fees apply. Free shipping offer valid only in Continental U.S. (excludes Alaska and P.O. Box addresses). Offer not valid for Resellers. Dell reserves the right to cancel orders arising from pricing or other errors.

*IDC Whitepaper “Optimizing Performance with Frequent Server Replacements for Enterprises” commissioned by Dell Technologies and Intel, March 2021. Results are based on interviews with 18 IT practitioners and decision makers at midsize and large enterprises and a web survey of 707 IT practitioners and decision makers at midsize and larger enterprises using Dell Technologies server solutions across 7 industries. See full whitepaper: https://www.delltechnologies.com/resources/en-us/asset/white-papers/products/servers/server-infrastructure-resiliency-enterprise-whitepaper.pdf

Celeron, Intel, the Intel logo, Intel Atom, Intel Core, Intel Inside, the Intel Inside logo, Intel vPro, Intel Evo, Intel Optane, Intel Xeon Phi, Iris, Itanium, MAX, Pentium, and Xeon are trademarks of Intel Corporation or its subsidiaries.

© 2022 NVIDIA, the NVIDIA logo, GeForce, GeForce RTX, GeForce MAX-Q, GRID, SHIELD, Battery Boost, CUDA, FXAA, GameStream, G-Sync, NVLINK, ShadowPlay, SLI, TXAA, PhysX, GeForce Experience, GeForce NOW, Maxwell, Pascal and Turing are trademarks and/or registered trademarks of NVIDIA Corporation in the U.S. and other countries.

Back to School Offer Terms: Purchase select1 Inspiron and G Series laptop or desktop or any S series, SE series, Alienware, or Dell Gaming (G) series monitor between 7/25 at 6am ET and 9/22 6am ET and receive 6 months of the Disney Bundle on Dell when you subscribe to the Disney Bundle. Limit one code per customer. Offer applies to purchases on Dell.com only. Offer excludes Doorbusters/Limited quantity deals and clearance. Not valid for resellers and/or online auctions. Items may ship separately. See Return Policy.

Purchase select2 XPS or Alienware laptop or desktop between 7/25 at 6am ET and 9/22 6am ET and receive a free mouse (Model MS3320 with XPS, Model AM610 with Alienware) and 6 months of the Disney Bundle on Dell when you subscribe to the Disney Bundle. Limit one code per customer. Offer applies to purchases on Dell.com only. 1 year of Premium Support Plus or Pro Support Plus also included. Offer excludes Doorbusters/Limited quantity deals and clearance. Not valid for resellers and/or online auctions. Items may ship separately. See Return Policy

Offer valid only for customers who (1) make a qualifying purchase directly at Dell.com between 7/25 at 6am ET and 9/22 6am ET, (2) are residents of the United States who are 18 years of age or older, and (3) are new Disney Bundle subscribers or returning Disney Bundle subscribers without an existing subscription to any of the Bundled services. If you have an existing subscription to The Disney Bundle, Disney+, ESPN+, Hulu (ad-supported), Hulu (No Ads), and/or Hulu + Live TV, you are ineligible for this offer. After 6 month promotional subscription, The Disney Bundle auto-renews at the then-current monthly price (currently $13.99/month), and you will be charged each month until canceled. Cancel any time, subject to terms. Cancellation will be effective at the end of your promotional period or billing period. No refunds or credits for partial months or years. Valid payment method required to redeem offer. Must redeem offer code by 12/31/22 11:59 pm ET. Offer cannot be combined with any other promotional offer or pricing and is not redeemable for cash or any other goods or services. Offer limited to one per customer. Dell reserves the right to modify or cancel the offer at any time. Offer is nontransferable and cannot be sold or shared, and offer code is not valid and will not be honored if obtained from any third party.  Any Hulu plan switch after redemption of this offer will result in forfeiture of the promotional period.

Includes Hulu (ad-supported) plan. Access content from each service separately and select ESPN+ content via Hulu. Location data required to watch certain content. Subject to The Disney Bundle Terms. [Additional eligibility rules and terms apply.] © 2022 Disney and its related entities.

1 Included with: Inspiron 16 Plus (7620), Inspiron 14 Plus (7420), Inspiron 14 2in1 7425, Inspiron 14 2in1 7420, Inspiron 16 2in1 7620, Inspiron 14 5000 (5425), Inspiron 16 5000 (5620), Inspiron 16 5000 (5625), Inspiron 15 3000 (3510), Inspiron 15 3000 (3511), Inspiron 15 3000 (3525), Inspiron 14 5000 (5410), Inspiron Desktop (3910), Inspiron 27 7000 All-In-One (7700/7710), Inspiron 24 5000 All-In-One (5410/5415), G15 Gaming Laptop (5525), G15 Gaming Laptop (5520), G16 Gaming Laptop (7620)

2 Included with: XPS 13 (9315), XPS 13 Plus (9320), XPS 15 (9520), XPS 17 (9720), XPS Desktop (8940/8950), Alienware M15 R7 Gaming Laptop, Alienware M17 R5 Gaming Laptop, Alienware X15 (R2) Gaming Laptop, Alienware X17 (R2) Gaming Laptop, Alienware X14 (R1) Gaming Laptop, Alienware Aurora R13 Gaming Desktop, Alienware Aurora Ryzen™ R14 Gaming Desktop