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    Dell's Price Match and Price Guarantee

    Get the best deal with Price Match and Price Guarantee


    Find a lower price? We'll match it. Get the best price, before or after you buy.

    Dell's Price Match Guarantee

    How Dell's Price Match works

    If you find a lower-price advertised on the internet for an identical electronic product or an equivalent (as determined by Dell) Dell, HP, Apple or Lenovo computer, Dell will match that price. Call or chat online with a Dell Expert, and we'll walk you through the process.

    How to: step by step

    Step 1:
    Identify the eligible, lower-priced product you wish to price match on a qualifying retailer website.

    Step 2:
    Share the active link showing the exact-match, lower-priced item with a Dell sales expert. Share via the Chat tool on Dell.com or call 1-888-346-2289. Once validated, they will complete your purchase.

    Chat Now   Click to Call

    What Dell will match

    A new or refurbished personal computer, tablet or monitor from HP, Lenovo or Apple sold on their respective U.S. websites that matches the following key specs with a Dell PC: 
    • Operating system
    • Memory
    • Hard disk drive capacity
    • Graphics solution (i.e., GPU)
    • Screen size and resolution
    • Touch capability
    • Processor
    • Mobile broadband
    • Security features
    • Keyboard (backlit/wireless) 
    • Services
    • A new Dell personal computer sold by any of the retailer websites we will match (listed below), but only if that PC shares the same key specs (including those listed above) as an identical PC on dell.com.​​
    • A new Dell monitor sold by any of the retailer websites we will match (listed below), but only if that monitor shares the same key specs listed on dell.com.
    • A new electronics or accessory item sold by any of the retailer websites we will match (listed below) with an identical Manufacturer’s Part Number to an electronics and accessory item sold in the “for work” section of www.dell.com.
    Price Match Guarantee - products Dell will match

    What Dell won't match

    • Any price from a paid membership club or paid loyalty programs (e.g., prices that require a club or loyalty card that is associated with a membership fee). Examples include, but are not limited to, Costco.com & SamsClub.com.
    • Any “Marketplace” Pages where an order is fulfilled by a third party rather than the owner/operator of the retail website, for example, Amazon Marketplace pages.
    • Any limited quantity, deal-of-the-day, flash sales, clearance, closeout, discontinued, “doorbuster,” Black Friday/Cyber Monday (the week before and after Thanksgiving) and Green Monday prices.
    • Any price that is based upon rebates, coupons, financing offers, errors, bundling of products or services, gift cards, or gift card offers.
    • Any customizable configurations, Dell specialty products including enterprise products, Latitude educational series, Latitude Rugged models, OptiPlex XE2 and Dell Storage and Networking products.
    • Any prices not advertised on one of the websites below.
    • In-store only pricing.
    • Any product purchase intended for resale. Dell will only match five items per small business customer.  
    • Any lower-priced offer for a product that is on a lead time, rain check, or out of stock. Product must be in stock and immediately available.
    • The matched price cannot be combined with any other promotion or discount. The requested matched price will be the final price.
    • Price match cannot be combined with or apply to Dell’s Member Purchase Program offers or discounts.

    Retailer websites Dell will match for pricing on PCs, electronics & accessories:

    • Amazon.com
    • Apple.com
    • BestBuy.com
    • BHphotovideo.com
    • HP.com
    • Frys.com
    • Lenovo.com
    • Microcenter.com
    • Neweggbusiness.com
    • OfficeDepot.com
    • OfficeMax.com
    • Sears.com
    • Staples.com
    • Target.com
    • Walmart.com
    We also welcome opportunities to match quotes from all major Direct Market Resellers.

    How Dell's 30-Day Price Guarantee works

    We want you to enjoy your new Dell tech, not worry about the price. So if you see a lower price on your product purchase within 30 days of your invoice date, Dell will refund the difference. Less stress, more satisfaction, guaranteed.

    Step 1:
    Identify the same lower-priced product that you purchased within 30 days on Dell.com.

    Step 2:
    Share the active link showing the exact-match, lower-priced item with a Dell sales expert within 30 days of your invoice date. Share via the Chat tool on Dell.com or call 1-888-346-2289. Once validated, they will complete your refund.

    Chat Now   Click to Call

    Offer restrictions

    Dell’s Price Guarantee applies for 30 days from invoice date to purchases from Dell or Dell.com only. Lower price must be for identical product on Dell.com. Limit five product refunds per small business customer. The maximum purchase amount on Dell’s Price Guarantee program is $10,000. Offer does not apply to marketplace resellers, financing offers (including Special Financing offers), gift card offers, bundles, free items, customizable configurations, Dell specialty products, pricing errors, service and installation offers, items advertised as limited-quantities, out-of-stock items, clearance, or Outlet products. Price guarantee does not apply to Dell’s Member Purchase Program offers for which customer is not otherwise eligible, existing Deal of the Week, Daily Deals, coupons, mail-in rebates or rewards. Price guarantee cannot be applied between Thanksgiving Day and the Monday following Thanksgiving, as well as Green Monday.
    Any price from a paid membership club or paid loyalty programs (e.g. prices that require a club or loyalty card that is associated with a membership fee). Examples include, but are not limited to, Costco.com & SamsClub.com.

    Dell's Price Match Guarantee FAQs

    If you find a lower price at an eligible retailer with available stock (and the item is not limited quantity), contact a sales expert via our chat program. Provide them with the URL, so that they may validate the offer. Once they have confirmed that it meets the requirements of the program, they will complete your purchase.
    Dell is committed to giving you the best price on an identical item before and after your purchase. Our Price Match program is intended to be used prior to a purchase at Dell. Our Price Guarantee program ensures that you get credit for our lowest price for your item on Dell.com up to 30 days after your purchase at Dell.com, in the event that we lower the price.

    Remember, the Dell price guarantee applies for 30 days from your invoice date for purchases from Dell or Dell.com only, not other retail websites. The lower price must be for an identical product on Dell.com and the refund of the difference in prices is limited to five (5) per small business customer. The maximum purchase amount on Dell’s Price Guarantee program is $10,000. Like the Price match, the Price Guarantee does not apply to marketplace resellers, financing offers (including Special Financing offers), gift card offers, bundles, free items, pricing errors, service and installation offers, items advertised as limited-quantities, out-of-stock items, clearance, or Outlet products. The Price guarantee also does not apply to Dell’s Member Purchase Program offers for which you are not otherwise eligible, existing Deal of the Week, Daily Deals, coupons, mail-in rebates or rewards. The price guarantee cannot be applied between Thanksgiving Day and the Monday following Thanksgiving, as well as Green Monday.
    Dell’s Price Match program is intended to be used before a sale. Once eligibility requirements are validated by a sales agent, the price match will be done prior to your purchase. No rebates, credits, pre-paid gift cards, or other gimmicks – we make it simple and easy!
    At this time, we do not offer automatic price matching online, and ask that you contact a sales expert via our chat team.
    In addition to being available for small business customers, the price match promotion is also available to US customers purchasing a new product for home use from either our for home or member purchase program stores. See respective terms and conditions for the consumer Price Match program at dell.com/pricematch.
    Small business customers may purchase five products at a time through this Price Match program. Maximum purchase amount using the Price Match program is $10,000. Products intended for resale are expressly prohibited in the Price March program.
    No. You may use either a coupon or a price match on an item, but not both. Price matched items also cannot be combined with any member purchase program discounts you may be eligible for.

    Easy returns: Exceptions to Dell’s standard return policy still apply, and certain products are still not eligible for return at any time. See dell.com/returnspolicy.
    
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    ^Dell Business Credit: Offered to business customers by WebBank, Member FDIC, who determines qualifications for and terms of credit. Taxes, shipping and other charges are extra and vary. Minimum monthly payments are the greater of $15 or 3% of the new balance shown on the monthly billing statement. Dell and the Dell logo are trademarks of Dell Inc.

    *Rewards are issued to your online Dell Rewards Account (available via your Dell.com My Account) typically within 30 business days after your order’s ship date; Rewards expire in 90 days (except where prohibited by law). “Current rewards balance” amount may not reflect the most recent transactions. Check Dell.com My Account for your most up-to-date rewards balance. Bonus rewards on select purchases identified at dell.com/businessrewards or by calling 800-456-3355. Total rewards earned may not exceed $2,000 within a 3-month period. Outlet purchases do not qualify for rewards. Rewards cannot be earned or applied for PC as a Service items. Expedited Delivery not available on certain TVs, monitors, batteries and adapters and is available in Continental (except Alaska) U.S. only. Other exceptions apply. Not valid for resellers and/or online auctions. Find out additional information about the Dell Rewards program at Dell.com/businessrewardsfaq.

    *Returns: The 30-day return period is calculated from invoice date. Exceptions to Dell's standard return policy still apply, and certain products are not eligible for return at any time. Television returns are subject to restocking fees. See dell.com/returnpolicy.

    *Offers subject to change, not combinable with all other offers. Limit of 5 units per order. Taxes, shipping, and other fees apply. Free shipping offer valid only in Continental U.S. (excludes Alaska and P.O. Box addresses). Offer not valid for Resellers. Dell reserves the right to cancel orders arising from pricing or other errors.

    Certain restrictions apply. Assumes product is available. Any promotional offer is limited-time and intended for qualified customers. Offers, including those at Dell.com may vary, are subject to credit approval and may be changed without notice. PROMOTION DOES NOT INCLUDE printer cables, toner, warranty or any peripheral items. Refurbished and/or used purchases do not qualify for promotions. Promotional financing is made available to Dell Direct customers only and is not combinable with other Dell, DFS or other vendor offers.

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