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Services for Small Business PCs and Tablets

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ProSupport Client Suite

Minimize disruptions with direct access to highly trained support experts available around the clock to address all your hardware and software support needs. ProSupport offers the expertise and technology needed to keep your PCs connected and productive so you can focus on what matters the most . You’ll get “ how-to ” assistance for operating system and common software applications, plus help with anti-virus set up, data transfer, system backup and network set up. Support is available 24x7 and includes Next Business Day Onsite service after remote diagnosis. From customizing to optimizing to troubleshooting, we are here for you throughout the lifecycle of your product.
ProSupport Plus for PCs and Tablets
ProSupport Plus for PCs and Tablets

Experience the advantages of ProSupport Plus. With access to the right support for mixed environments, we work together with your IT staff to set the stage for greater growth and innovation by ensuring all software and hardware vendors are actively participating in the problem resolution process.

Key advantages include:

• Single resource for software and hardware expertise
• Proactive and predictive automated support with SupportAssist
• Accidental damage repairs
• Retain hard drive after replacement

Download ProSupport Plus Datasheet

ProSupport for PCs and Tablets
ProSupport for PCs and Tablets
Protect your hardware and software investments with ProSupport. Whether you have hardware or software issues, you will get a single point of accountability and access to highly trained North America based support experts who are available by phone 24x7x365, with onsite service available after remote diagnosis. We provide you with a focused efficiency to help your business run smoothly.

  • Proactive automated detection and alerts on critical issues with Dell Support Assist technology*
  • 24x7 direct access to highly trained engineers
  • Next-business-day on-site support with four- and eight-hour parts- and labor-response options*
  • Incident-based third-party software assistance*
ProSupport for Monitors​
ProSupport for Monitors​
Enjoy world-class support for monitors whenever you need it. ProSupport for monitors gives you a higher level of support with 24x7 direct access to tech support for help with monitor setup, configuration, troubleshooting issues and more. Plus you get Advanced Exchange* monitor replacement. If your issue cannot be resolved over the phone, Dell will send a replacement monitor to you the next business day.
Accidental Damage Service
Accidental Damage Service
No matter how careful you are, accidents happen. Dell Accidental Damage Service helps protect your laptop against the challenges of everyday use. You’ll get system replacement for accidents not otherwise covered by the Limited Hardware Warranty, including:
  • Electrical surges and screen breaks
  • Liquid spills
  • Accidental drops and falls

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If you answered “yes” to either of these two questions, choose ProDeploy Client Suite
If you answered “yes” to either of these two questions, choose ProDeploy Client Suite

Trust Dell EMC experts and partners to lead deployments from project management through planning, configuration and integration . ProDeploy Plus service includes:

• Saves up to 35%* of deployment time
• TechDirect portal for configuration and status updates
• Factory distribution point for system management software* such as SCCM and MDT configuration and system imaging
• 24x7 onsite installation and more

Learn more about ProDeploy Client Suite

If you answered “no,” choose Client Installation Services
If you answered “no,” choose Client Installation Services

We make PC deployment easier. With our Client Installation services, you’ll find PC deployment simpler, faster and more cost-effective. You get an end-to-end service that can be enriched with options such as: imaging, data migration, and installing and configuring a wireless router.

Learn more about Client Installation Services

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