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    SonicWall Support 24X7 - Extended service agreement - replacement (for appliance with 101-250 users license) - 2 years

    $2,662.20
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    Manufacturer part 01-SSC-1778 | Dell part A9194430 | Order Code a9194430 | SonicWALL
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    Get the advanced support features enterprise organizations need to keep their networks running reliably and securely. With 24 x 7 support, customers have around-the-clock access to seasoned support engineers at a SonicWALL Enterprise TAC plus the latest firmware features and Advance Exchange hardware replacement, all of which combine to protect and maximize their SonicWALL investment.

    • Direct access - 24x7x365 access to a team of seasoned support engineers located at a SonicWALL Enterprise TAC
    • Around-the-clock support - 24 x 7 x 365 telephone, email and Web-based technical support
    • Software/firmware updates - for all software and firmware updates and upgrades
    • Hardware replacement - advance Exchange for replacement of defective hardware
    • Support tools - for access to SonicWALL's electronic support tools

    Quick Specs


    Type
    Extended service agreement
    Service Included
    Replacement
    Full Contract Period
    2 years
    Covered Configurations
    Appliance with 101-250 users license

    General


    Service Included
    Replacement
    Full Contract Period
    2 years
    Covered Configurations
    Appliance with 101-250 users license

    Details


    Service & Support
    • Technical support - phone consulting - 2 years - availability: 24 hours a day / Monday-Sunday
    • Product info support - web support - 2 years - availability: 24 hours a day / Monday-Sunday
    • New releases update - 2 years
    • Extended service agreement - replacement - 2 years

    Ratings & Reviews



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