SonicWall Support 8X5 - extended service agreement - 1 year - shipment

Name: SonicWall Support 8X5 - extended service agreement - 1 year - shipment
Brand: SONICWALL
SKU: a9194445

$595.00

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Manufacturer part 01-SSC-1766 | Dell part A9194445 | Order Code a9194445 | SonicWALL

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Designed for customers who need advanced technical support and the additional benefits of on-going software and firmware updates, SonicWall Support 8X5 is an annual service that includes return to factory replacement for defective hardware, telephone or web-based support during local business hours, access to SonicWall's electronic support tools, all software and firmware updates and upgrades.

Tech Specs

General

Service Included

Advance hardware replacement

Location

Shipment

Return Shipment

At manufacturer expense

Full Contract Period

1 year

Response Time

Next business day

Covered Configurations

Appliance with up to 100 users license

Details

Service & Support

Extended service agreement - advance hardware replacement - 1 year - shipment - response time: NBD
Extended service agreement - phone consulting - 1 year - availability: 8 hours a day / Monday-Friday
Extended service agreement - web support - 1 year - availability: 8 hours a day / Monday-Friday
Extended service agreement - web knowledge base access - 1 year - availability: 8 hours a day / Monday-Friday
New releases update - 1 year

Compatibility Information

Designed For

SonicWall Secure Mobile Access 400

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