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    Portable Vostro V13


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    Portable Vostro V13
    Thin, Light & Road-Ready Design; Vostro V13 Laptop

    Thin, Light and Road-Ready Design

    Tailored for discriminating small-business travelers, the Vostro V13 combines robust design and ultra-light mobility at a price that aims to keep you on budget.
    • Equally Slim and Striking: As thin as 0.65 inches (16.5 mm)* and starting at 3.5 pounds (1.6 kg)* the Vostro V13 delivers a full-sized laptop experience that won’t weigh you down.
    • Robust Design for Outstanding Durability: Why settle for plastic? The Vostro V13’s brushed-aluminum casing and reinforced zinc hinges offer durability you’re not likely to find in similarly priced ultra-compact business laptops.
    • Power to Do More: Ultra-low-voltage Intel® processors help to manage energy efficiency while providing ample power for everyday computing.
    • Full Laptop Experience: A full-sized keyboard and generous 13.3" display let you power through work without sacrificing comfort or visibility.

     

    Productivity-Empowering Essentials; Vostro V13 Laptop

    Productivity-Empowering Essentials

    Stay in Touch: With the integrated webcam and microphone, you can use your favorite communication software to make Internet calls, conduct video conferences and remotely exchange files.
    Productivity-Empowering Essentials; Vostro V13 Laptop

    Productivity-Empowering Essentials

    Always Be Connected:* Go wireless with a full range of connectivity options: 802.11g/n wireless LAN, Bluetooth, and WWAN mobile broadband (coming soon).
    Productivity-Empowering Essentials; Vostro V13 Laptop

    Productivity-Empowering Essentials

    Have Memory to Spare: Run Windows® 7 effortlessly while performing everyday tasks even faster with support for up to 4GB* of DDR3 SDRAM memory*.
    Productivity-Empowering Essentials; Vostro V13 Laptop

    Productivity-Empowering Essentials

    Protect Your Work: Keep your data under lock and key with optional FDE (full-data-encrypted) hard drives.

    Built for small business. Built for how you work.
    Vostro notebook solutions provide the combination of hardware, services and software that small business users want.

    • Dedicated small business-trained sales and service representatives, 24x7x365
    • Tailored with pre-selected software based on your business needs
    • Peace of mind with services like Dell Network Assistant, Automated PC TuneUp, DellConnectTM , and Advanced Configuration Services

     

    All Vostro notebooks include:

    • One-year limited warranty with Return Services and Hardware Warranty Support for the length of the warranty term.
    • Remote Troubleshooting and Repair with DellConnect™ (via broadband connection)
    • 1-year Online Data Back Up (10GB) to easily back up and protect your data
    • Help keep your system running at peak performance with 1-Year Automated PC TuneUp subscription
    • Easy setup, optimization, and troubleshooting of simple wired and wireless network connections with Dell Network Assistant

     

    Vostro Services and Support

    You asked for a complete package. We listened.
    Vostro was created with your small business in mind, which is why Dell offers comprehensive services and support specifically designed for your business. Dell has created tools and services to help you with installation, maintenance and repair tasks. You can be confident that you will have the level of support you need to help keep your business running smoothly.

     

    Dell Basic Hardware Support with On-site Service – Most Dell systems are covered by a 1 – 3-years Basic Hardware Support Service as standard. This provides a variety of support options during business hours.

    Dell Basic Hardware Support includes:

    • Hardware Support via telephone/online chat/DellConnect during normal local business hours
    • Next Business Day On-Site Support when required
    • International coverage in over 75 countries
    • Accessible while travelling, and in case of permanent relocation

     



    Support Rep
    CompleteCare™ Accidental Damage Service*Repairs or replaces accidentally damaged systems.

    Computrace Theft Protection - Tracks stolen systems and remotely wipes sensitive data

    Installation Services

     

    Installation Services


    Dell’s installation services give you the tools you need to get your systems up and running as fast as possible so you can focus on more important business matters. Optional Services:
    • On-Site System Setup*- Choose custom hardware, software and peripherals for your new PCs, then let Dell professionals install them for you.

     

    Dell Vostro Laptop Support Center

    Maintenance Services

    Vostro's maintenance services and support tools help prevent downtime and potential disaster by keeping your systems running at peak performance.

    Standard Services:
     1-year Subscription 10GB Dell DataSafe Online Backup – Protect your data by backing up your files to a safe, remote storage site. Relax knowing that your critical data is safe from hardware, software and catastrophic events. Protect, share and access your files on your computer.

     

     

    • Dell Support Center – Search no more for your services tools. Dell Support Center is one central location that houses the tools you need for making them easy to find and easy to use.
    • Dell Support 3.4 – Keep your system in optimal working order by constantly monitoring, identifying known errors and presenting you with auto-fixes before you even realize a problem exists. You tailor the level of support that’s right for you.


    Optional Services:

    For moderate to heavy users, upgrade your 1-year 10GB Online DataSafe Backup subscription to 20GB or 30GB. You can receive the same benefits that the standard service offers with room to grow.

    Repair

    Dell makes it easy to get help fast when your business needs it. All Vostro systems include a standard 1-year parts and labor Limited Warranty, with the option to extend it for up to 4 years.

    Standard Services:

    • 1-year Collect and Return Service (CAR) – Collect, repair and return your system within six business days, after completion of telephone-based troubleshooting.
    • DellConnect* – Whether you’re on the road, or in the office, Dell can troubleshoot and repair your system remotely through an Internet connection.

     

    Dell Vostro Laptop Warranty
    Optional Services:

    • Extended Hardware Warranty - Extend your limited warranty up to 4 years and upgrade your service to Next-Business-Day On-site service to protect your IT systems from: costly downtime, changing business needs, lost productivity, high cost of out-of-warranty repairs.
    • Next Business Day On-Site Service – Get the assistance you need when you need it with Next Business Day On-Site service – parts, labor and limited warranty.
    • CompleteCare Accidental Damage Protection - Because accidents happen...CompleteCare Accidental Damage Service covers repair and replacement for various accidental damage, not covered under limited warranty, including spills, drops, surges, and breakage to select systems or peripherals. Get help when you need it from dedicated experts, available 24x7x365.
    • Dell On Call - Fast, friendly and affordable telephone technical support for many issues not covered under your Dell Limited Warranty. Choose between a convenient one-year plan that includes coverage for 4 incidents or purchase a single incident for a one time resolution.

     

    Pilotes, manuels et soutien

    Assistance technique Dell

    Le service de soutien pour les produits Dell s’occupe de vous, que vous recherchiez des pilotes, des manuels, des outils de diagnostic ou des pièces de rechange.