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Dell PS Limited

Customer Service: Contact Details for Queries, Feedback & Complaints

If you have any queries regarding your contract, please contact us on the details below.

Contact us
You can contact us in the following ways:
By E-mail: DFS.MEA@dell.com
By Post:
DELL PS Limited
Customer Service Department
P.O. Box 35665
Abu Dhabi
United Arab Emirates

By Telephone
UAE 800035703013
Saudi Arabia +353 1 2792648
Qatar 00800101111

Please ensure to provide your contract number and as much information as possible to help us deal with your query more efficiently.

Escalations & Complaints
At Dell PS Limited, we are committed to providing you with the best possible service. If you are not completely happy with our service, let us know, so we have the opportunity to put things right.

You can tell us about your concerns by phone, email or in writing using the contact details above.
On receipt of a complaint,

  • We aim to resolve your concern straight away;
  • If we cannot resolve straight away, we will contact you within 5 working days (to let you know who is dealing with your complaint and when we will be back in contact with you;
  • In most cases, we endeavour to resolve your concern within 20 working days;
  • We will let you know if it will take us longer to investigate and be in regular contact.

Leasing and financing is provided to qualified commercial customers by Dell PS Limited, Registered Number 000004702, a company of the Dell Technologies group, with a registered office at Unit 3403ResCo-Work02, 34th Floor, Al Maqam Tower, ADGM Square, Al Maryah Island, Abu Dhabi, UAE. Offers are subject to availability and may vary in certain countries. Where available, offers may be changed without notice and are subject to product availability, eligibility, credit approval and execution of documentation provided by and acceptable to Dell PS Limited. Dell Technologies and the Dell Technologies logo are trademarks of Dell Inc. Materials and content on this website are provided for information purposes only, and contain general information which is not specific in any way to any particular client or client need or other financial circumstance, and may not be deemed to be an offer to enter into an agreement. Any agreement with Dell PS Limited will be deemed to be executed in the Abu Dhabi Global Market and governed by the foreign law designated in that agreement.

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