Campaign overview :
Receive up to 5% back of the total value of your transaction (excluding tax) as a discount for your next purchase. The coupon will be sent to the email registered on the Dell website. The discount is applicable for your next transaction at Dell and is valid for 60 days upon receipt of the coupon.
How it works:
1. Buy at Dell.com.au
From February 5th 2018 onwards, all of your transactions above $100 will generate a discount coupon of 5% back until $5000 (over this value the coupon will be fixed in $250) valid for your next purchase. In order to use the coupon on your next purchase, the amount to be spent should be double the coupon value, or $100 at least. e.g. the coupon is $100 off, the purchase must exceed $200, if the coupon is $ 20 off the purchase must exceed $100).
2. Get your discount
You will receive your discount coupon to your email within 20 business days after your transaction. The first email coupon deployment goes on March 1st 2018.
3. Use your benefit
Make a new purchase on dell.com.au with your exclusive discount. To use it, simply place an order for at least $100 and enter the coupon code in the field indicated in the shopping cart. The coupon will be valid for 60 days after receipt to your registered email address.
Dell Advantage Buy & Get Promotion Terms and Conditions
Subject to these Terms and Conditions, you (“you” or “Customer”) will be eligible to receive a discount coupon when you purchase any Dell branded product(s) (excluding software and spare/replacement parts) for a value of at least $100 from www.dell.com/en-au
1) The ‘Promoter’ of this Promotion is Dell Australia Pty Limited (ABN 46 003 855 561) is located at Unit 3, 14 Aquatic Drive Frenchs Forest NSW 2086
2) This Promotion is not open to anyone professionally connected with the promotion and discount coupons will not be available to Distributors, Resellers or Retailers, or employees of any Dell Technologies companies. This Promotion does not apply to any products purchased from the Dell Outlet store or from any Dell Premier website.
3) For any purchase(s) of Dell product(s) (excluding software and spare/replacement parts) with a total value of $100 or more (excluding taxes) made in www.dell.com/en-au from 05/02/2018 onwards (“Eligible Purchase”), Customer will receive 1 (one) discount coupon per order placed, to be provided by Promoter by means of an email communication that will be sent to the e-mail address registered by the Customer on the Dell website. The discount coupon will be issued within 20 business days after the date of invoice for the Eligible Purchase. The Customer need not and may not request the issue of a discount coupon - if eligible, the Customer will receive the discount coupon within the timeframe and method specified above.
4) The discount coupon is limited to up 5% of the purchase price for any purchase(s) of Dell branded product(s) and can be used against Customer’s next purchase of Dell branded products (excluding purchases of Dell branded products from the Dell Outlet store or from any Dell Premier website) up to a maximum value of $5,000. For any purchases above this value, the discount coupon remains fixed in the amount of $250 on all Dell branded products. Customers must spend at least $100, or double the discount coupon value on their next Dell purchase, for example, if the discount coupon value is $100, the Dell product purchase must be $200 or more, and if the discount coupon value is $20, customer needs spend $100. The discount coupon can only be used once and for one, single transaction. The discount coupon cannot be used in conjunction with any other Dell’s coupons – if Customer has more than one discount coupon, Customer must choose which coupon to use.
5) Purchases using the discount coupon must be made in the www.dell.com/en-au website.
6) When making a purchase through the www.dell.com/en-au website, Customer must enter the discount coupon code in the "Discounts and Coupons" field on the “Check-Out” page and then select "Apply coupon". The discount will be applied automatically and the final purchase price will be updated. The Customer must check the purchase price and select "Checkout".
7) The discount coupon issued will be valid for 60 (sixty) calendar days from the date of issue, or as otherwise stated thereon. After this time, the discount coupon expires and will no longer be accepted by Promoter. After expiration, the Customer should discard this code. Under no circumstances will the coupon's validity be extended beyond 60 days.
8) It is not possible to increase or decrease the value of the discount coupon.
9) In the event of return of an Eligible Product (via cancellation or refund), Customer may not use the discount coupon if already issued and if the coupon is still within its 60 (sixty) days validity. Promoter cannot accept the new order using coupon since the original purchase has been cancelled.
10) The discount coupon is an advantage to Customer. It is expressly forbidden to resell, draw or carry out activities for other promotional and/or financial purposes in relation to the discount coupon. Proof of such practices will cause the immediate invalidation of the discount coupon, in addition to any appropriate legal measures that may subsequently be taken.
11) Under no circumstances will the discount coupon be converted in whole or in part into cash or any other form of financial benefit.
12) In no event shall the Promoter provide refunds in cash or otherwise of coupons not used in full or in part by the Customer.
13) The discount coupon is made available by the Promoter exclusively through the email sent by the promoter within 20 business days after the date of the purchase invoice. Under no circumstances Customer can request the coupon in advance. In case the Customer does not receive the email, or loses the email containing the discount coupon code, the Customer should contact the Promoter and request a replacement discount coupon. However, the Customer may only request their coupon if it is still within the 60 days validity.
14) The Promoter reserves the right to modify, suspend or cancel the promotion without any prior notice.
15) The Promoter is not responsible or liable for any technical, hardware, software, server, website, or other failures outside our control that prevents the Customer participating in the Promotion.
16) Acceptance of and use of the discount code by a Customer automatically implies acceptance of these Promotion Terms and Conditions. This Promotion and these Terms will be governed by and construed in accordance with the laws of Australia, and each party irrevocably agrees to submit to the exclusive jurisdiction of Australian courts in relation to all claims arising out of or in connection with this Promotion and these Promotion Terms.
Q: What is it?
A: It’s a kick back program that rewards you for choosing Dell. The more you purchase, the more you get back up to $5000 purchases. You get 5% back of value current purchase, that you can use on your next Dell purchase.
Q: How does it work?
A: When you make a purchase of any Dell product above $100, you will receive 5% back on the total value. You will receive a coupon of the value, and you can use that coupon as a discount on your next Dell purchase.
Q: Who is eligible?
A: Anyone who places an online order above $100 directly through Dell.com.au
Q: When do I get my coupon?
Coupon is sent within 20 business days after the order has been invoiced. In the event the order is cancelled before 20 days, no voucher will be issued.
Q: How long is the offer valid?
A: The coupon is valid for 60 calendar days after delivery. The coupon will be sent to your registered email address.
Q: Can I use the discount with other offers available on Dell.com.au?
A: Yes. The discount will stack with other offers made available in our online store. The discount coupon cannot be used in conjunction with any other Dell’s coupons – if Customer has more than one discount coupon, Customer must choose which coupon to use.
Q: How do I avail of the discount?
A: Once you receive your discount coupon, you go to our online store at www.dell.com/en-au, and you chose your product, go to the check-out, apply the coupon and proceed to payment.
Q: Will I get a 5% discount back on the second order as well?
A: Yes. All purchases above the $100 threshold will be eligible for a new 5% coupon.
Q: Is the coupon valid offline?
A: No. The voucher can only be used on online purchases. Customer care or offline sales agents are not able to apply the discount for you.
Q: What happens if I cancel or return my order?
A: If the original order is cancelled or returned, the offer of 5% discount on the next purchase is void. If a coupon has been sent, it will be cancelled.
If a coupon has been sent and used on a new order, where the original order is returned, the second order will be cancelled as well and you will have to place a new order without the coupon.
Dell reserves the right to cancel any order on suspicion of abuse of the discount program.
Q: What happens if I applied the coupon and the order is cancelled?
A: In the event of return of the product (cancellation or refund for the eligible new purchase from Dell), the discount is still remaining valid within its 60 (sixty) days but the coupon has been voided. Customer care will help you to replace the coupon.
Q: Can I get cash back instead of a discount on my next purchase?
A: No. The discount is a benefit for returning customers, and can only be availed through your next purchase.
Q: Do I get a discount back on all purchases?
A: No. The coupon will only be sent for purchases made in the Dell.com.au. Purchases made in other segments, for instance Dell Outlet, Dell Premier Pages, or through our partners, are not eligible for the program.
Q: What should I do if I don’t receive my coupons
Coupons are sent as explained above after 20 days that the order is invoiced. The following reasons could explain why you didn’t receive it
• To receive the coupon the prerequisite is to opt-in to receive marketing from Dell.
• Firewalls or mailbox security rules may have blocked the email. Please check the junk folder.
• Incorrect email address entered during the purchase process
After 20 days customer care can provide assistance and provide the voucher allocated to your order.
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