How Dell’s Price Match worksIf you find a lower-price advertised on the internet for an identical electronic product or an equivalent (as determined by Dell) Dell, HP, Apple or Lenovo computer, Dell will match that price. Call or Chat online with a Dell Expert and we'll walk you through the process.
|Step 1: Identify the eligible, lower-priced product you wish to price match on a qualifying retailer website.|
Step 2: Share the active link showing the exact-match, lower-priced item with a Dell sales expert. Share via the Chat tool on Dell.com or call 1-877-717-3355. Once validated, they will complete your purchase.
|Products Dell will match:|
A new personal computer from HP or Lenovo sold on their respective U.S. websites that shares the same key features and specs with a Dell PC, including but not limited to:
o Operating system
o Hard disk drive capacity
o Graphics solution (i.e. GPU)
o Screen Size and Resolution
o Touch capability
A new Dell personal computer sold by any of the retailer websites we will match (listed below) but only if that PC shares the same key specs (listed above) as a PC on dell.com.
A new electronics or accessory item sold by any of the retailer websites we will match(listed below) with an identical Manufacturer’s Part Number to an electronics and accessory item sold in the “for home” section of www.dell.com.
|What Dell won’t match:|
• Any “Marketplace” Pages where an order is fulfilled by a third party rather than the owner/operator of the retail website, for example, Amazon Marketplace pages.
• Any limited quantity, deal-of-the-day, flash sales, clearance, closeout, discontinued, “doorbuster,” Black Friday/Cyber Monday (the week before and after Thanksgiving) and Green Monday prices.
• Any price that is based upon rebates, coupons, financing offers, errors, bundling of products or services, gift cards, or gift card offers.
• Any prices not advertised on one of the websites below.
• In-store only pricing.
• Any product purchase intended for resale. Dell will only match one item per customer.
• Any lower-priced offer for a product that is on a lead time, rain check, or out of stock. Product must be in stock and immediately available.
• The matched price cannot be combined with any other promotion or discount. The requested matched price will be the final price.
• Price match cannot be combined with or apply to Dell’s Member Purchase Program offers or discounts
• Any price from a paid membership club or paid loyalty programs (e.g. prices that require a club or loyalty card that is associated with a membership fee). Examples include, but are not limited to, Costco.com & SamsClub.com.
|Retailer websites Dell will match for pricing on PCs, electronics & accessories:|
|• Sears.com |
How Dell’s 30-Day Price Guarantee works
We want you to enjoy your new Dell tech, not worry about the price. So if you see a lower price on your product purchase within 30 days of your invoice date, Dell will refund the difference. Less stress, more satisfaction, guaranteed.
|Step 1: Identify the same lower-priced product that you purchased within 30 days on Dell.com.|
Step 2: Call 1-877-717-3355 and share the active link showing the exact-match, lower-priced item with Dell sales support within 30 days of your invoice date. Once validated, they will complete your refund.
Dell’s Price guarantee applies for 30 days from invoice date to purchases from Dell or Dell.com only. Lower price must be for identical product on Dell.com. Limit one product refund per customer. Offer does not apply to marketplace resellers, financing offers (including Special Financing offers), gift card offers, bundles, free items, pricing errors, service and installation offers, items advertised as doorbuster, limited-quantities, out-of-stock items, clearance, or Outlet products. Price guarantee does not apply to Dell’s Member Purchase Program offers for which customer is not otherwise eligible, existing Deal of the Day, Daily Deals, coupons, mail-in rebates or rewards. Price guarantee cannot be applied during Black Friday/Cyber Monday (the week before/after and including Thanks giving) and Green Monday.
Dell’s Price Match Guarantee FAQs
How does the Price Match work?