Help Me Choose: Support Services for Monitors

Basic Hardware Service: Basic Hardware Service* includes next business day Advanced Exchange monitor replacement*. With next business day Advanced Exchange, Dell will send you a replacement monitor the next business day if your issue cannot be resolved over the phone.

Premium Support for Monitors
Premium Support for Monitors: Get a higher level of support for your monitor with Premium Support for monitors. You’ll get 24x7 support* for set-up, configuration, video card downloads & drivers and troubleshooting, plus next business day Advanced Exchange* if your warranty issue can’t be resolved over the phone. You’ll also get direct access to highly trained Premium Support technicians.

Select monitors come with a Premium Panel Exchange, which provides an exchange for monitors with bright pixel defects only.