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Services Resource Library

Welcome to the Dell Services Resource Library. Use the navigation above to filter the topics you are interested in.

  1. ipr customer testimonial

    IPR International Customer Testimonial

    3/8/2017

    IPR International grows their storage solutions utilizing Flex On Demand.

  1. SAP in the Cloud

    Content Management and Collaboration Services

    Empower your enterprise with Dell Content Management and Collaboration Services.

  2. SAP in the Cloud

    Content Managment and Collaboration Services

    Empower Your Enterprise with Dell Content Management and Collaboration Services.

  3. SAP in the Cloud

    Dell ZeroIMPACT Migration Services

    Dell’s ZeroIMPACT Migration Services for SAP makes expensive planned outage windows a thing of the past.

  4. prosupport-enterprise-suite-brochure.PDF

    ProSupport Enterprise Suite Brochure

    11/30/2018

    Dell ProSupport offers highly trained experts around the clock and around the globe to address your IT needs, minimize disruptions and maintain a high level of productivity.

  5. Supporting the Complex Data Center White Paper

    Supporting the Complex Data Center White Paper

    This IDC white paper outlines the importance of support services in data center environments.

  6. premiumsupport-dellsoftwaresupport-comprehensive-software-support-list-consumer.pdf

    Premium Support, Premium Support Plus and Dell Software Support for Consumer

    This data sheet provides a list of all software products that we troubleshoot and support. Our Premium Support services and Dell Software Support cover the software installed on Consumer desktops and notebooks.

  7. ProSuppport Software Support Services

    ProSupport Software Support Services

    Learn more about Dell ProSupport Software Support services.

  8. Click here to read PDF

    ProSupport for Software Supported Applications

    This data sheet provides a list of all software applications entitled by your ProSupport for Software service contract.

  9. Asset Tagging and Reporting Datasheet

    Asset Tagging and Reporting Datasheet

    Track your systems, by tagging them before distributing them to your employees. Select your tag from our standard set of five, and then we apply the asset tag prior to shipping. In addition, an asset report can be emailed daily, weekly or monthly.

  10. Dell SupportAssist Enterprise Customer Overview

    Dell SupportAssist Enterprise

    Overcome IT challenges With Dell support tools and service

  11. Modernize legacy applications

    How to modernize legacy applications and be certain of your ROI (Gated Asset)

    Hear a discussion of today’s top modernization challenges and learn practical recommendations to minimize risk and lead an application transformation initiative with certainty.

  12. Comprehensive Software Support: Client and Enterprise

    Comprehensive Software Support: Client and Enterprise

    11/13/2018

    This data sheet provides a list of all software products that we troubleshoot and support. Our ProSupport Suite and Premium Support services cover software installed on server, networking and storage hardware as well as end-user desktops, notebooks, thin clients and tablets..

  13. Click here to read PDF

    ProDeploy Plus Datasheet

    10/15/2018

    Dell ProDeploy Plus is an end-to-end service including every task required to get new PCs from factory to desk, up and running. Direct every detail of your deployment with Dell’s TechDirect portal which gives you an unprecedented level of control.

  14. Click here to read PDF

    ProSupport Collaborative Assistance List

    9/21/2018

    This datasheet provides a list of vendors we collaborate with to solve customer issues. Product and service availability vary by country.

  15. Click here to read PDF

    ProDeploy Client Suite Brochure

    9/19/2018

    The Dell ProDeploy Client Suite helps you deploy PCs with greater speed, less effort and more control. You will direct every detail of your deployment with Dell’s TechDirect portal with an unprecedented level of control, automation and simplicity.

  16. Click here to read PDF

    Dell ProSupport Plus DataSheet

    3/27/2018

    ProSupport Plus is the most complete support service, it combines priority access to expert support, accidental damage repair, and proactive monitoring for automatic issue prevention and resolution.

  17. A Principled Technologies report: Hands-on testing

    A Principled Technologies report: Hands-on testing. Real-world results.

    3/26/2018

    Bring new systems to production readiness faster and with less effort from in-house administrators. With ProDeploy, a Dell EMC-certified engineer installed and configured a complete virtualization environment faster and more efficiently than an in-house administrator deployed the same solution using in-house processes.

  18. Optimizing the PC lifecycle

    Brochure: Dell PC as a Service - Optimizing the PC lifecycle

    2/26/2018

    Dell PC as a Service (PCaaS) combines hardware, software, lifecycle services and financing into one all-encompassing solution – providing a single, predictable price per seat per month.

  19. Optimize for Storage

    Optimize for Storage

    2/13/2018

    Optimize for Storage provides in-depth, predictive analysis and consultative guidance to keep your Dell EMC storage systems optimized and configured for year-round peak performance. Get highly skilled expertise from a designated Dell EMC Enterprise System Analyst who proactively monitors storage health and identifies areas for improvement.

  20. Click here to read PDF

    IDC Whitepaper: The Business Value of Optimizing Datacenter Deployments

    1/1/2018

    Adopting innovative business models is at the forefront of the enterprise agenda. It is IDC's belief that most companies today should be focusing on how IT can advance their business. To achieve business transformation, companies need to modernize their datacenters. Deploying these complex IT landscapes can present significant challenges, even for the most sophisticated IT organizations.

  1. configuration-center-video

    Deployment Services Video

    Deployment Services Video