Important service product details

Storage Capacity
Memory
Operating System
Notebook/Laptop
Miscellaneous
Internet
Printers
Limited Warranty
Services
Wireless 

 


Limited Hardware Warranty


Dell's Limited Hardware Warranty (applies to Dell branded
products).
For a copy of limited hardware warranty, write Dell
USA LP, Attn: Warranties, One Dell Way, Round Rock, TX 78682
or see
www.dell.com/warranty.

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Services

  


In-Home Service after Remote Diagnosis:
emote Diagnosis
is determination by online/phone technician of cause of issue;
may involve customer access to inside of system and multiple
or extended sessions. If issue is covered by Limited Hardware
Warranty and not resolved remotely, technician and/or part
will be dispatched, usually in 1 or 2 business days following
completion of Remote Diagnosis. Availability varies. Other
conditions apply. For complete details about In-Home Service,
visit
www.dell.com/servicecontracts.

Rapid Return for Repair after Remote Diagnosis: Remote
Diagnosis is determination by online/phone technician of cause
of issue, which may take multiple or extended sessions. If
issue is covered by Limited Hardware Warranty and not
resolved remotely, shipping instructions will be provided.
Next Business Day shipping not available in all areas,
which may delay repair and return times. Other conditions
apply. For complete details about Rapid Return for Repair after
Remote Diagnosis service, visit
www.dell.com/servicecontracts.

Accidental Damage Service: This service excludes theft,
loss, and damage due to fire, flood or other acts of nature, or
intentional damage. Customers may be required to return unit
to Dell. Limit of 1 qualified incident per contract year. For
complete details, visit
www.dell.com/servicecontracts.

Computrace or LoJack for Laptops: Not a Dell offer.
Certain conditions apply. See terms and conditions at
www.absolute.com/en/about/legal/agreements. Excludes
desktops, tablets and Alienware PCs.

Dell Consumer Services: Dell Consumer Services are
designed to address particular topics and to help keep your
system operating properly. These services may be offered
for a single incident, for multiple incidents, and/or for a specific
term. Depending on the particular services purchased, services
are delivered either via telephone or in the home. Refer to your
invoice or receipt or see
www.dell.com/servicecontracts.

Extended Service Plan: Subject to customers contract with
third party. Phone-based troubleshooting may be required.
Plan coverage begins upon expiration of manufacturer's
warranty, expires upon replacement of item. Some items
subject to replacement only.
See
www.dell.com/servicecontractsfor details.

Advanced Exchange Service for Select Dell Products:
Replacement part or unit will be dispatched if necessary
following phone-based troubleshooting in advance of receipt
of returned defective unit. Availability varies. Other
conditions apply. Defective unit must be returned.
Replacements may be refurbished.

If the Service you are considering purchasing is not
listed, please see dell.com/servicecontracts for a
service description and details. .

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Memory and Graphics

  


Graphics & System Memory:
GB means 1 billion bytes
and TB equals 1 trillion bytes; significant system memory
may be used to support graphics, depending on system
memory size and other factors.

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Operating System

  

Your system does not come with an operating system recovery
disk but does include DataSafeTM Local which allows you to
create your own recovery disk or USB key. Please visit
www.support.dell.com for more information.Operating systems
DO NOT include Microsoft® Word, Excel® , PowerPoint® or
Outlook® .Please see the Office Software section to select
these productivity options.

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Notebook/Laptop

  


Laptop Battery Life:
Based on testing using the Mobile Mark
2012 battery life benchmark test. For more information about
this benchmark test, visit
www.bapco.com. Test results
should be used only to compare one product with another
and are not a guarantee you will experience the same battery
life. Battery life may be significantly less than the test results
and varies depending on your product’s configuration,
software, usage, operating conditions, power management
settings and other factors. Maximum battery life will decrease
with time and use.

Laptop/Tablet Weights: Vary depending on configuration
and manufacturing variability.

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Miscellaneous

  


Promotional eGift Card:
Ships separately from purchase and
typically arrives in 10-20 days from ship date via email; expires
in 90-days (except where prohibited by law). Terms and conditions
apply. See
www.dell.com/giftcard/promoterms.

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Printers

  

Inkjet Print Cartridge Yield: Black and color inkjet color
cartridge yields based on testing in accordance with
ISO/IEC 24711. Yields vary with usage, environmental conditions
and manufacturing variability.

Monochrome Laser Toner Cartridge Yield: Toner yield based
on testing in accordance with ISO/IEC 19752 . Yields vary with
usage and environmental conditions.

Color Laser Toner Cartridge Yield: Black and color toner
yields based on testing in accordance with ISO/IEC 19798. Yields
vary with usage and environmental conditions.

Copy and Print Speeds: Actual speeds will vary with use.

Wireless printing: PC must have a wireless card or be connected
to a wireless network, and have the printer software installed for
proper function.

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Wireless

  

Mobile Broadband Service: Subject to wireless provider’s
broadband subscription and coverage area; additional charges
apply.

WiMAX: WiMAX connectivity requires a WiMAX-enabled device and
subscription to a WiMAX broadband service. WiMAX connectivity
may require you to purchase additional software or hardware at
extra cost. Availability of WiMAX is limited, check with your service
provider for details on availability and network limitations.
Broadband performance and results may vary due to environment
factors and other variables.

Range/speed of a wireless product: Range may vary due
to number of users, interference and other factors. For
comparative purposes only. Actual speed varies and will be less.

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