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Flexible Consumption Terms

Looking for the APEX Outcome Based Services ("OBS") terms and conditions? There are located here. Please note that the terms on this Flexible Consumption Terms page do not apply to APEX OBS offerings.

APEX Flex on Demand is part of APEX Custom Solutions and is a consumption-based service offering that delivers IT with the agility of cloud and performance of on-premises infrastructure. This committed product utility offering is one of Dell Financial Services’ payment solutions that includes a base capacity commitment with the option to use a buffer capacity on demand. To participate in the APEX Flex on Demand program, a customer must enter into a Master Flexible Consumption Agreement (“MFCA”) directly with Dell EMC (as made available on this site). The MFCA can be a standalone contract or with prior approval of Dell EMC, can be structured under the Master Ordering Agreement (“MOA”), Master Utility Service Agreement (“MUSA”), or other applicable purchasing contract, but the terms of the MFCA will govern the Flex on Demand assets.

All flexible consumption transactions will also be subject to the terms of one or more Schedules containing the specific additional details and terms for such transaction.

  1. Dell EMC Flexible Consumption Support Terms

    Support Services delivered in connection with a Flexible Consumption transaction are subject to these additional terms and conditions. 


  2. Dell EMC Flexible Consumption Professional Services Terms

    Professional Services delivered in connection with a Flexible Consumption transaction are subject to these additional terms and conditions.

  3. Dell EMC Flexible Consumption License Terms

    A Customer’s use of software in connection with a Flexible Consumption transaction is subject to these additional license terms and conditions.

  4. Dell EMC SLED Master Flexible Consumption Agreement and Schedules

    The MFCA governs your access to and use of a configuration of Deployed Capacity on a Flexible Consumption basis at an agreed Customer location, as described in one or more separately executed Flex Consumption Schedules.

  5. Dell EMC US Commercial Master Flexible Consumption Agreement and Schedules

    The MFCA governs your access to and use of a configuration of Products on a Flexible Consumption basis at an agreed Customer location, as described in one or more separately executed Flex Consumption Schedules.