Unless otherwise agreed upon in writing by you and Dell, Dell's Commercial Terms of Sale govern the sale of Dell products, software and services to commercial and public customers, including those customers who purchase their Dell products, software and services through a reseller.
However, certain of Dell's products, software and services are sold pursuant to separate sales terms tailored to such offerings. Please review your invoice, order acknowledgement or separately-signed agreement with Dell carefully in order to confirm the terms and conditions of sale applicable to your purchase. If you do not have your invoice, then a copy of your invoice can be requested here. For additional assistance locating your terms and conditions on the Dell.com website or to request a hard copy of your agreement(s) with Dell, contact Dell Technical Support or your sales representative.
Commercial Terms of Sale
The Commercial Terms of Sale ("CTS") apply to direct commercial and public sector purchasers of hardware, software and services and commercial end-users who purchase through a reseller.
Cloud Service Provider Rider to the CTS
The Cloud Service Provider Rider (“CSP Rider”) applies exclusively to authorized and Titanium, Platinum and Gold tier participants in the Dell EMC Partner Program – Cloud Service Provider Track (“CSP Partner”) in the United States and Canada.
Dell Cloud Solutions Agreement
The Dell Cloud Solutions Agreement applies to commercial purchasers (including Small, Medium and Large Business, and Government and Public sector customers) of Dell Cloud and software-as-a-solution products, software and services .
Dell Professional Services Agreement
The Dell Professional Services Agreement applies to direct commercial purchasers of Dell services and is effective upon your executing a Statement of Work or Order Form incorporating it by reference.
Dell Technologies Managed Services Ts&Cs
The Dell Technologies Managed Services general terms and conditions apply to Services provided to Customer by Provider pursuant to an SOW.
Dell Technologies Managed Services - Cloud Ts&Cs
The Dell Technologies Managed Services Cloud general terms and conditions apply to Services provided to Customer as part of a managed cloud offering.