America’s Best Support
In your busy life, you expect to have the confidence of being able to use your technology to the max, wherever you go, whatever you do. With Dell, you can always count on that assurance because XPS comes standard with 1 Year of America’s Best Support. This includes 1-yr Accidental Damage Service¹, 1-yr In-Home Service after Remote Diagnosis³, and 1-yr Premium Phone Support.
¹Accidental Damage Service: Service excludes theft, loss, and damage due to fire, flood or other acts of nature, or intentional damage. Customers may be required to return unit to Dell.
³In Home Service after Remote Diagnosis: Remote Diagnosis is determination by online/phone technician of cause of issue; may involve customer access to inside of system and multiple or extended sessions. If issue is covered by Limited Hardware Warranty and not resolved remotely, technician and/or part will be dispatched, usually in 1 or 2 business days following completion of Remote Diagnosis. Dell sells the following In-Home Service: Dell In-Home Service provided by Dell Marketing L.P. and, through TWG Innovative Solutions, Inc. (TWGIS), In-Home Service that is provided by National Product Care Company dba Texas National Product Care Company, Inc. (in TX), Service Saver, Incorporated (in AZ, FL, OK, and WI), and National Product Care Company (in remainder of U.S.). Third parties may be used to deliver the in-home service. Availability varies. Other conditions apply.