DRAC - "Sec_error_reused_issuer_and_serial" Error When Connecting to iDRAC6 with Firefox

DRAC - "Sec_error_reused_issuer_and_serial" Error When Connecting to iDRAC6 with Firefox


This article provides information on how to resolve a "Sec_error_reused_issuer_and_serial" error when connecting to an iDRAC6 with Firefox.


Question:


How to resolve a "Sec_error_reused_issuer_and_serial" error when connecting to an iDRAC6 with Firefox.


Answer:


When using an iDRAC6 with Firefox, the web browser might encounter an error if the certificate contains the same serial number as another certificate .
Your certificate contains the same serial number as another certificate issued by the certificate authority.
Please get a new certificate containing a unique serial number. (Error code: sec_error_reused_issuer_and_serial)

Firefox might encounter this error if the certificate contains the same serial number as another certificate.

Use the following link or procedure to resolve this:
Certificate contains the same serial number as another certificate

Workaround:


Delete your old exception and use temporary exceptions for subsequent visits to the iDRAC page.

To delete your old exception:
  1. On the Firefox window, click the <Firefox> button and then click <Options>.
    For Windows , click <Tools> and then <Options>.
    For Linux OS, click <Edit> and then <Preferences>.
  2. Select the <Advanced> panel.
  3. Click on the < Encryption> tab.
  4. Click <View Certificates> to open the Certificate Manager window.
  5. In the Certificate Manager window click the <Servers> tab.
  6. Identify the item that corresponds to the site that generates the error.
    Note: The Certificate Authority (CA) for that server - the CA name
    appears above the site name.
  7. Click on the server certificate that corresponds to the site that generates the
    error and press <Delete>.
  8. Click <OK> when prompted to delete the exception.
  9. Click the <Authorities> tab and select the the item that corresponds to the CA that you noted earlier and then press <Delete>.
  10. Click <OK> when prompted to delete the exception.

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To add a temporary exception to allow access to the page:
  1. When you go to the iDRAC page, you will be presented with an Untrusted error.
  2. Click on the <I Understand the Risks> link at the bottom of the error.
  3. Click on <Add Exception> to open the Add Security Exception window.
  4. Click <Get Certificate> to fill in the Certificate Status section of the Add Security Exception window.
  5. Click to un-check the <Permanently store this exception item>.
  6. Click <Confirm Security Exception> to close the Add Security Exception window.

The iDRAC page will load.

This problem is also mentioned in the INTEGRATED DELL(TM) REMOTE ACCESS CONTROLLER 6 (iDRAC6) VERSION 1.80 Release Notes.




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Article ID: SLN118879

Last Date Modified: 11/24/2017 04:52 AM


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