Activating the Trusted Platform Module Security Feature

Activating the Trusted Platform Module Security Feature

Enable the TPM Security Feature in the System Setup

To enable TPM security features in the System Setup (BIOS), perform the following steps:

  1. Reboot the system.
  2. When the message "Press <F2> to enter Setup" appears, press the <F2> key.
  3. When the System Setup appears, navigate to the Security group using the Down arrow key.
  4. Press the <+> key to expand the group.
  5. Verify that TPM Security is listed under Security.
  6. Navigate to the TPM Security section using the Down arrow key.
  7. Press the <Enter> key.
  8. Press the Right Arrow key to change the setting to On.
  9. The TPM is now enabled.
  10. Press the <Esc> key.
  11. Using the Down Arrow key, highlight Exit and press <Enter> key.
  12. The system will reboot.

Activate the Trusted Platform Module (TPM) Security Feature

To activate the TPM:

  1. Boot the system into System Setup by pressing the <F2> key at the Dell splash screen.
  2. Navigate to the Security group using the <Down Arrow> key.
  3. Press the <+> key to expand the group.
  4. Using the Right Arrow key, navigate to TPM Activation.
  5. In the TPM Activation field, select Activate.
  6. Press the <Esc> key.
  7. Using the Down Arrow key, highlight to select Save Changes and Exit, and then press the <Enter> key, which allows the computer to restart and boot into the operating system.

Install the TPM Software and Driver

Installation and activation of TPM cause Microsoft® Windows® XP System Restore to remove all existing System Restore Points. Manually create a restore point after the Personal Secure Drive is activated and functional in order to provide future stability to your system.

Click Start, then click Run. To install the software and driver:

  1. Type C:\Dell\TPM\setup.exe in the Open field and click OK to run the Broadcom Secure Foundation™ TPM - InstallShield Wizard.
  2. When prompted to restart the computer, click Yes. If a custom image has been loaded or the operating system has been reinstalled, the software needs to be downloaded from Dell Downloads.
During the software install, the software checks for the latest network driver. If the network driver is not the latest revision, the install wizard will ask to update the driver. The TPM does not function properly if the latest revision is declined.

Complete the TPM Wizard

The Trusted Platform Module (TPM) Initialization Wizard will set up the owner account for the TPM and create a backup of the TPM information.

  1. Double-click the System Tray icon (Figure 1).

    Figure 1: TPM System Tray Icon Before Initialization
  2. When the Welcome window appears, click Next.
  3. Enter a password to become a Basic User of the TPM and click Next. A Basic User account for the TPM will secure e-mail, encrypt files, and create a personal secure drive.
  4. Select the desired features and click Next.

For further setup and advanced configuration instructions, refer to the Broadcom Security Platform Help files or contact your IT department.

Quick Tips content is self-published by the Dell Support Professionals who resolve issues daily. In order to achieve a speedy publication, Quick Tips may represent only partial solutions or work-arounds that are still in development or pending further proof of successfully resolving an issue. As such Quick Tips have not been reviewed, validated or approved by Dell and should be used with appropriate caution. Dell shall not be liable for any loss, including but not limited to loss of data, loss of profit or loss of revenue, which customers may incur by following any procedure or advice set out in the Quick Tips.

Article ID: SLN57489

Last Date Modified: 08/27/2019 10:06 AM

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