Black Screen Appears After Hard Disk Drive Partition - Product Support Quick Note (PSQN) - 330263

Black Screen Appears After Hard Disk Drive Partition - Product Support Quick Note (PSQN) - 330263


Article Summary: This article provides information on how to troubleshoot when a black screen with a blinking cursor on the top upper left corner occurs (instead of the "Launch Windows® installation" screen) after using the MediaDirect 3 Reinstallation DVD to partition the hard disk.


Table of Contents:
  1. Change the Boot Options




Issue 1.


Change the Boot Options

  1. Shut down the system by pressing the Power button.
  2. While booting, press <F12> to access the boot options.
  3. Select CD/DVD/CD-RW Drive to continue booting from the installation CD or DVD.


 


Quick Tips content is self-published by the Dell Support Professionals who resolve issues daily. In order to achieve a speedy publication, Quick Tips may represent only partial solutions or work-arounds that are still in development or pending further proof of successfully resolving an issue. As such Quick Tips have not been reviewed, validated or approved by Dell and should be used with appropriate caution. Dell shall not be liable for any loss, including but not limited to loss of data, loss of profit or loss of revenue, which customers may incur by following any procedure or advice set out in the Quick Tips.

Article ID: SLN76261

Last Date Modified: 07/23/2012 12:00 AM


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