Skip to main content
  • Place orders quickly and easily
  • View orders and track your shipping status
  • Enjoy members-only rewards and discounts
  • Create and access a list of your products
  • Manage your Dell EMC sites, products, and product-level contacts using Company Administration.
Some article numbers may have changed. If this isn't what you're looking for, try searching all articles. Search articles

Resolving Device Manager Bang for PCI Simple Communications Controller on a Latitude Exx20 System

Summary: Help with Resolving a Device Manager Bang for PCI Simple Communications Controller on Latitude Exx20 Systems

This article may have been automatically translated. If you have any feedback regarding its quality, please let us know using the form at the bottom of this page.

Article Content


Symptoms


Article Summary: Resolving Device Manager Bang for PCI Simple Communications Controller on a Latitude Exx20 System


Resolving Device Manager Bang for PCI Simple Communications Controller on a Latitude Exx20 System

  • You may experience a device manager bang under the category of "Other devices" for the "PCI Simple Communications Controller" on a Latitude Exx20 system.This issue can exist after several attempts at reinstalling the system drivers in order, including the Chipset Driver and the Intel Unified AMT 7 Management Interface Driver.
  • Within the operating system, AMT Unified driver must be installed to remove unknown devices in the Device Manager. The driver is discussed below. Unlike previous version 3, 4 or 5 (which used to have 2 separate HECI and LMS/SOL drivers from customer re-install stand-point), they are both now in a common package called AMT Unified Driver.When the unified driver package is installed, it will take care of both PCI devices in the Device Manager.
  • Downloading the INF Update Utility from Intel SLN143964_en_US__1iC_External_Link_BD_v1 has been known to resolve this issue.According to Intel, "Run this easy to use Intel® Driver Update Utility and it will "automatically" tell you if you need to update your chipset INF file, and if so, will prompt you to install and you are done.This will save you a lot of time not only on your chipset download but the most common files needed for your system."

Article Properties


Last Published Date

21 Feb 2021

Version

3

Article Type

Solution