Article Number: 000132341
This article deals with when you connect a second Touch Display to a Touch based laptop, an all in one Touch Desktop or a Desktop already setup with a Touch Monitor.
This can cause a mismatch in Touch-enabled systems.
Symptoms:
Follow the steps mentioned below:
Ensure the external display is in Extended Mode (To select Extended Mode, press the Windows Key + P together at the same time)
In Desktop Mode, click on the Start Menu (Windows key), choose Settings and then Control Panel
Select View by Large Icons, choose Tablet PC Settings and select Setup
Both screens will have a white background and the primary display will show the text Touch this screen to identify it as the touchscreen and If this is not the Tablet PC screen, press Enter to move to the next screen. To close the tool, press the Esc. Key
Touch the same screen once
You will see a white screen with the following instruction Press Enter to proceed to the next step to complete your configuration
Press Enter to synchronize the first touch with the first display
Repeat Steps 4 to 7 to synchronize the second display
The dual touchscreen displays are now setup for use
Ensure the external display is in Extended Mode (To select Extended Mode, press the Windows Key + P together at the same time)
In Desktop Mode, select Charms (Windows + C), choose Settings and then Control Panel
Select View by Large Icons, choose Tablet PC Settings and select Setup
Both screens will have a white background and the primary display will show the text Touch this screen to identify it as the touchscreen and If this is not the Tablet PC screen, press Enter to move to the next screen. To close the tool, press the Esc. Key
Touch the same screen once
You will see a white screen with the following instruction Press Enter to proceed to the next step to complete your configuration
Press Enter to synchronize the first touch with the first display
Repeat Steps 4 to 7 to synchronize the second display
The dual touchscreen displays are now setup for use
Desktops & All-in-Ones, Laptops, Tablets
30 Apr 2021
4
Solution