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Article Number: 000134209

Latitude Rugged 5420 and 5424: Windows 10 Driver install order

Summary: This article is a guide to the drivers required to run the Windows 10 operating system on a Dell Latitude Rugged 5420 or 5424 notebook as they ships from Dell.

This article may have been automatically translated. If you have any feedback regarding its quality, please let us know using the form at the bottom of this page.

Article Content

Symptoms

A device driver or software driver is a computer program allowing higher-level computer programs to interact with a hardware device. For the Latitude Rugged 5420 and 5424 Notebook, all the drivers installation for their devices are similar except that some system may have more devices than the other.

After a clean installation of the Microsoft® Windows 10 operating system, you must install the following drivers or software packages:

Table of Contents:

 
  1. Latitude Rugged 5420 and 5424 Notebook Driver installation guide
  2. System Drivers
SLN314600_en_US__1Windows-10-logo
 

Latitude Rugged 5420 and 5424 Notebook Driver installation guide

 

Microsoft® Windows 10

 
Note: Use this page as a reference for what the drivers should look like in Device Manager when installed. Drivers can be downloaded from the Dell Support Site.
 
Notice: See article ID: Drivers and Downloads FAQ for help identifying Video controllers and other hardware components.
 
Note: The drivers installation for Windows 7, Windows 8.1 and Windows 10 are mostly identical. (Most of the device drivers will be pre-installed during the Windows 8.1 and 10 installation process.) For best results, we recommend installing the Intel Chipset driver utility first.
 


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Cause

After a fresh copy of windows is installed, always install the Intel chipset driver utility first. After that, you can install the rest of the devices' drivers in any sequence. However we would recommend you follow the convention below.

 
Categories Driver Name Latitude Rugged 5240 Latitude Rugged 5424
Chipset Drivers Intel Chipset Device Software Driver ✔ ✔
Chipset Drivers Intel Management Engine Components Installer ✔ ✔
Chipset Drivers Intel Dynamic Platform and Thermal Framework ✔ ✔
Chipset Drivers Intel HID Event Filter Driver ✔ ✔
Chipset Drivers ST Micro Accelerometer for Free Fall Data Protection ✔ ✔
Chipset Drivers Realtek Memory Card Reader Driver ✔ ✔
Serial ATA Intel Rapid Storage Technology Driver and Management Console ✔ ✔
Video Drivers Intel UHD Graphics 620 series Driver ✔ ✔
Video Drivers AMD Graphics Driver ✔ ✔
Audio Drivers Realtek High Definition Audio Driver ✔ ✔
Audio Drivers Waves MaxxAudio Pro ✔ ✔
Network Drivers Intel l2xx/825xx Gigabit Ethernet Network Controller Driver ✔ ✔
Network Drivers Realtek USB GBE Ethernet Controller Driver ✔ ✔
Network Drivers Intel 9260 9560 8265 7265 3165 WiFi Driver ✔ ✔
Network Drivers Intel 9x60 826x 726x 3165 Bluetooth Driver ✔ ✔
Network Drivers Qualcomm QCA61x4a QCA6174A-XR QCA9377 WiFi and Bluetooth Driver ✔ ✔
Security Drivers Dell ControlVault2 Driver and Firmware ✔ ✔
 


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Resolution

System Drivers

 

Note: The driver list is based from driver installation from the Dell Support Site on a basic Latitude Rugged 5420 and 5424 Notebook system without any additional optional cards fitted. Generally, Windows has comprehensive support for many items, but the following Dell™ - branded drivers and software must be installed for proper operation if the operating system has been removed and reinstalled:
 
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Check if the chipset driver is installed by looking at Device Manager - shown below. Install the Intel chipset update from the Support Site.
>Chipset > Intel Chipset Device Software Driver.

Check if the Intel Management Engine Components Installer driver is installed by looking at Device Manager. Install the latest driver available and follow the onscreen instructions.
>Chipset > Intel Management Engine Components Installer

Check if the Intel Dynamic Platform and Thermal Framework Driver is installed by looking at Device Manager. Install the latest driver available and follow the onscreen instructions.
>Chipset > Intel Dynamic Platform and Thermal Framework Driver

Check if the Intel HID Event Filter Driver is installed by looking at Device Manager. Install the latest driver available and follow the onscreen instructions.
>Storage Controller > Intel HID Event Filter Driver

Check if the Free Fall Sensor Driver is installed by looking at Device Manager. Install the latest driver available and follow the onscreen instructions.
>Storage Controller > STMicro Accelorometer for Free Fall Data Protection

Check if the Realtek Memory Card Reader is installed by looking at Device Manager. Install the latest driver available and follow the onscreen instructions.
>Chipset > Realtek Memory Card Reader

Storage Driver

Check if the storage driver is installed by looking at Device Manager. Install the latest driver available and follow the onscreen instructions.
>Serial ATA > Intel Rapid Storage Technology Driver and Management Console

Video Driver

Onboard Video

Check if the onboard video driver is installed by looking at Device Manager. Install the latest driver available and follow the onscreen instructions.
>Video > Intel UHD Graphics 620 series Driver

Discrete Graphics

Check if the discrete video driver is installed by looking at Device Manager. Install the latest driver available and follow the onscreen instructions.
>Video > AMD Graphics Driver

Audio Driver

Check if the audio driver is installed by looking at Device Manager. Install the latest driver available and follow the onscreen instructions from the Support Site.
>Audio > Realtek HD Audio Driver

Network Drivers

Integrated NIC

Check if the Network Controller driver is installed by looking at Device Manager. Install the latest driver available and follow the onscreen instructions from the Support Site.
>Network > Intel I2xx/825xx Gigabit Ethernet Network Controller Driver
>Network > Realtek USB GBE Ethernet Controller Driver

WiFi

Check if the WiFi wireless driver is installed by looking at Device Manager. Install the latest driver available and follow the onscreen instructions.
>Network > Intel 9260 9560 8265 7265 3165 WiFi Driver
>Network >Qualcomm QCA61x4A QCA6174A-XR QCA9377 WiFi and Bluetooth Driver

Bluetooth

Check if the Bluetooth wireless driver is installed by looking at Device Manager. Install the latest driver available and follow the onscreen instructions.
>Network > Intel 9x60 826x 726x 3165 Bluetooth Driver

Security Drivers

Check if the ControlVault driver is installed by looking at Device Manager. Install the latest driver available and follow the onscreen instructions from the Support Site.
>Security > Dell ControlVault2 Driver and Firmeware


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Article Properties

Affected Product

Latitude 5420 Rugged, Latitude 5424 Rugged

Last Published Date

21 Feb 2021

Version

5

Article Type

Solution

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