Wyse ThinOS and Xenith - Saving Event Logs to a USB Stick or an FTP Server

Wyse ThinOS and Xenith - Saving Event Logs to a USB Stick or an FTP Server

Customer wants to save the event logs to the FTP server for troubleshooting or records purposes.

1. Xenith or WTOS Wyse Thin Client

2. (Optional) FTP Server

To save to a USB Flash drive:

1. Open up your local WNOS.INI (or XEN.INI) file:

2. Add the following line: SaveSysInfo=USB

3. Then reboot the client. You will be able to retrieve the Event Log by inserting a USB Flash drive on any of the device's USB ports.

To save the Event Log to an FTP server:

  1. Under the WNOS folder(c:\inetpub\ftproot\wyse\wnos usually) verify that you have a TRACE folder. If you don't have one, create it before proceeding
  2. If using IIS, verify that anonymous access has been granted and that allow read/write is enabled
  3. Add the following expression to your WNOS.INI file: SaveSysInfo=ftp://<host>/wyse/wnos/trace/$mac-log.txt Append=Yes


<host> - is the IP address of the FTP server

Append=Yes - makes a persistent log file that is not overwritten after each boot.

Note: You will have an event log file with a name like 008064b73240-log.txt, where the first 12 characters will be the MAC address of the device.

CAUTION: This parameter with the FTP option should ONLY be used when working with technical support. Do not enable under normal production environment.

Quick Tips content is self-published by the Dell Support Professionals who resolve issues daily. In order to achieve a speedy publication, Quick Tips may represent only partial solutions or work-arounds that are still in development or pending further proof of successfully resolving an issue. As such Quick Tips have not been reviewed, validated or approved by Dell and should be used with appropriate caution. Dell shall not be liable for any loss, including but not limited to loss of data, loss of profit or loss of revenue, which customers may incur by following any procedure or advice set out in the Quick Tips.

Article ID: HOW10174

Last Date Modified: 09/08/2014 02:40 PM

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