Article Number: 000123812
The USB-C connector on the XPS 12 9250 Tablet can support data transfer or AC power but not both at the same time. When it is connected to a USB port on a computer, it automatically switches to data transfer mode and will not charge the battery. To charge the device, always use the AC power adapter with the USB-to-USB-C cable supplied with the device. The USB-C connector is located on the left-hand side.
LED status | What it means |
Solid White | The battery is charging. |
Solid Amber | The battery is at low level with the tablet on or in a connected standby state - the screen is off but the tablet is still turned on. |
Off | The battery is not charging or the battery is fully charged. |
Flashing Amber | The battery is at a critical level and does not have enough charge to power on. If the power button is pressed during this state, the LED will turn on for 3 seconds and then turn off. Continue charging the tablet. |
Normally, the battery will require about 4 hours to fully charge. The charge status can be checked from within the operating system.
XPS 12 9250
21 Feb 2021
3
Solution