Article Summary: This article contains information about performing a remote wipe on a mobile phone in Exchange 2013
You can use the EAC to wipe a user’s phone or cancel a remote wipe that has not yet completed.
In the EAC, navigate to Recipients > Mailboxes.
Select the user, and under Mobile Devices, choose View details.
On the Mobile Device Details page, select the lost mobile device, and then select Wipe Data. Select Save.
You can use the Clear-MobileDevice cmdlet in the Shell to wipe a user’s phone.
The following command wipes the device and sends a confirmation message
Clear-MobileDevice -Identity WM_User -NotificationEmailAddresses "firstname.lastname@example.org"
Your users can wipe their own phone using Outlook Web App.
In Outlook Web App, select Settings > Phone > Mobile devices.
Select the mobile phone.
Click or tap the Wipe Device icon.
There are several ways to verify that the remote wipe completed:
Run the Clear-MobileDevice cmdlet with the –NotificationEmailAddresses parameter configured. A message will be sent to the supplied email address when the remote wipe has completed.
In the EAC, check the status of the mobile device. The status will change from Wipe Pending to Wipe Successful.
In Outlook Web App, check the status of the mobile device. The status will change from Wipe Pending to Wipe Successful.
Article ID: SLN290378
Last Date Modified: 10/23/2014 08:30 AM
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