You may experience a situation where the Radeon RX580/570/560 is installed in the computer, but certain tools may report the RX480/470/460 is installed.
This may effect the following computers:
- Alienware Area-51 R2 / R3 / R4
- Alienware Aurora R5 / R6 / R7
- Dell Inspiron 5675
- Dell Inspiron 5576
- Dell XPS 8920
To resolve this issue:
- Uninstall the current and any older driver AMD Video Card driver.
- Download the latest Video Card driver from the Dell Support website.
- For the Inspiron 5576, update both the BIOS and Video Card driver to latest version from the Dell Support website.
Notes:
- For more information on uninstalling and installing drivers, refer to Dell Knowledge Base article Drivers and Downloads FAQs.
- For more information on updating the BIOS, refer to Dell Knowledge Base article Dell BIOS Updates.
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