Knowledge Base

Why Is the Custom Wallpaper Missing on My Dell (PRODUCT) RED Computer? - KB Article - 340283

(PRODUCT) RED Customizations are Overwritten by Dell DataSafe PC-to-PC Transfer

On (PRODUCT) RED computers that were ordered with Dell DataSafe PC-to-PC Transfer, the (PRODUCT) RED customizations are replaced by the wallpaper and other custom settings from the old computer.

To reapply the (PRODUCT) RED custom settings, perform the following steps:

1. Click Start, and then click then click Computer.

2. Double-click the icon for you hard drive, usually labled Local Disk (C:).

3. Double-click the Dell folder.

4. Double-click the Red folder.

5. Double-click the Recovery folder.

6. Right-click Setup and select Run as administrator.

7. In the Open File - Security Warning window click Run.

After the program is finished all (PRODUCT) RED custom settings should be restored.