Dell Universal Dock (D6000) system charging limitations

Dell Universal Dock (D6000) system charging limitations



Summary: "Dell Universal Dock D6000 may not charge a docked system without an additional AC adapter connected to the system."


Docked system does not charge.

The Dell Universal Dock (D6000) has a dual configuration USB cable connection. It ships configured for USB Type-A connections. (Figure 1.)

Figure 1. - USB Type-A Cable Connection that does not provide system power.

Figure 2. - USB Type-C cable configuration that provides 65 watts of power to the system.

The Dell Universal Dock (D6000) may not charge some docked systems in some configurations. This is due to either a limitation of the cable connection used to dock the system (USB Type-A Connection, Figure 1.) and/or a limitation of the system connected to the dock.

The D6000 dock can provide Dell systems with 65 watts power using a USB Type-C port (Figure 2.) configured for charging when docked to the system.




Solution.

Systems docked via USB 3.0 Type-A connections (Figure 1.) or systems that require more than 65 watts power input to power the system and charge the battery will require a separate AC power adapter to power the system and charge the battery.

NOTE: Check the label of your Dell system AC adapter for the rated adapter wattage . If the Adapter rating is higher than 65 watts, you will need to use you system AC adapter in addition to the dock AC adapter.

While the dock is designed for:

  • Inspiron 14 7460
  • Inspiron 15 7567 Gaming
  • Latitude 13 3380
  • Latitude 11 3189
  • Latitude 14 3480
  • Latitude 14 3490
  • Latitude 15 3580
  • Latitude 15 3590
  • Latitude 12 5285
  • Latitude 12 5289 2-In-1
  • Latitude 13 3379 2-In-1
  • Latitude 12 5280
  • Latitude 12 5290
  • Latitude 14 5480
  • Latitude 14 5490
  • Latitude 15 5580
  • Latitude 15 5590
  • Latitude 12 7280
  • Latitude 12 7290
  • Latitude 14 7480
  • Latitude 14 7490
  • Vostro 14 5468
  • Vostro 15 3568
  • Vostro 15 5568
  • XPS 13 9365 2-in-1

Only these listed 65 watt or less version systems are documented to have USB Type-C ports configured with the ability to charge the system using the system to dock USB connection. (Figure 2.)

  • Inspiron 17 7778 2-In-1
  • Inspiron 17 7779 2-In-1
  • Latitude 12 5285
  • Latitude 12 5289 2-In-1
  • Latitude 13 3379 2-In-1
  • Latitude 12 5280 (65 watt)
  • Latitude 14 5480 (65 watt)
  • Latitude 15 5580 ( 65 watt)
  • Latitude 12 7280
  • Latitude 12 7290
  • Latitude 14 7480
  • Latitude 14 7490
  • XPS 13 9365 2-in-1 (Left hand USB Type-C port only)

For systems requiring over 65 watts an additional AC Adapter may be required for optimum performance (Check your AC adapter for power requirements). Also not that the battery doesn't charge when connected using only a USB 3.0 Type-A (Figure 1.) connection to the dock (power delivery is only through Type-C) (Figure 2.). When using the Type-A connection, then you must connect the system AC adapter to power the system and charge the system battery.


Dell Universal Dock (D6000) user guide


Article ID: SLN307359

Last Date Modified: 05/01/2018 10:08 AM


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