Alienware Graphics Amplifier VR Support FAQ

Alienware Graphics Amplifier VR Support FAQ


Alienware Arena Description FAQ About the Alienware Graphics amplifier and its support for VR headsets such as the Oculus Rift and HTC Vive

Supported Systems:

Alienware X51 R3 Alienware 17 R2/R3/R4 Alienware 15 R1/R2/R3 Alienware ALPHA R2

Q: Can you run Virtual Reality through the Alienware Graphics Amp?

A:

The short answer is Yes, but it does depend on the system specs of the computer and the graphics card in the Graphics amp. Users should follow the recommended specs for VR and check out the certified VR ready PC’s as posted by HTC or Oculus. For VR through an Alienware Graphics Amplifier on Alienware notebooks, we would recommend using only the Alienware 15 R1/R2/R3 and Alienware 17 R2/R3/R4 with 8 GB of memory or higher and an Intel Core i7 or Core i7k processor in the system. For the Alienware X51 R3 and Alienware ALPHA R2 we would recommend a Core i5 processor with 8 GB of memory or higher. Do note, VR setups using the Alienware Graphics Amplifier are not a supported configuration of either the Oculus Ready or HTC Vive Optimized programs and each setup will vary in the ease of use and compatibility.

Here are the details for what you need to know for VR setup using a graphics Amplifier:

Make sure all software including: Video Driver, System BIOS, Alienware Command Center and Alienware Graphics Amplifier Drivers are up to date

VR on Alienware Notebooks using the Alienware Graphics Amplifier

  • Only Alienware 15 R1/R2/R3 and Alienware 17 R2/R3/R4
  • System processor must be an Intel Core i7 CPU or higher
  • System memory must be 8 GB ram or higher
  • Alienware Graphics Amplifier has an NVIDIA GTX 970 or AMD 390 GPU or higher

VR on Alienware Desktops using the Alienware Graphics Amplifier:

  • System processor must be an Intel Core i5 CPU or higher
  • System memory must be 8 GB ram or higher
  • Alienware Graphics Amplifier has an NVIDIA GTX 970 or AMD 390 GPU or high

HTC Vive on the Alienware Graphics Amplifier:

  • Connect all cables from the HTC Vive directly into the Alienware Graphics Amplifier ports.
  • Nvidia GPU (that meet or exceed the recommended spec) work without any changes
  • AMD GPU (that meet or exceed the recommended spec) currently experience issues with correctly focusing VR to HTC Vive. AMD is aware of the issue and is working on this, but there is no known fix at this time.

Oculus Rift on the Alienware Graphics Amplifier:

  • Connect all cables from the Oculus Rift directly into the Alienware Graphics Amplifier ports.
  • Some VR games or applications, on both NVIDIA and AMD GPU (that meet or exceed the recommended spec) will require you to "white list" the apps in the graphics driver. In this step the user will assign the graphics card in the Alienware Graphics Amplifier to run the app rather than the GPU in the Alienware desktop or Notebook.
    • Details for white listing apps for NVIDIA and AMD.

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Article ID: SLN301748

Last Date Modified: 09/23/2016 02:54 PM


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