Knowledge Base

016-794 Network Not Ready Error on the LCD Panel [ Dell™ 3110cn, 3115cn Printer ]

  1. Cycle power on the Printer.
    1. Turn the printer off.
    2. Wait 10 seconds.
    3. Turn the printer on.
    4. Determine if the issue still occurs.

  2. Ping the Printer.
    You would need the Printer IP Address in order to ping the printer from the computer. If possible use command prompt - ping command.

  3. Determine if the printer is connected (ping was successful).
    • The printer is not connected to the network: Research for " Printer Communication Failure ".
    • Ping was OK:
      1. Verify the address book is set correctly.
        1. When the printer is Ready (Copy, Scan, Fax appears in the LCD), press the Down button until Fax is indicated,
          then press the Select button.
        2. Press the Down button until Phone Book is indicated, then press the Select button.
        3. Locate the number that is being dialed, and verify that it is correct.

      2. If the same problem still persists, Contact Technical Support.

Article ID: SLN101530

Last Date Modified: 11/02/2010 12:00 AM

Rate this article

Easy to understand
Was this article helpful?
Yes No
Send us feedback
Comments cannot contain these special characters: <>()\
Sorry, our feedback system is currently down. Please try again later.

Thank you for your feedback.