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How to connect the battery on new APC UPS before use

Summary: New Uninterruptable Power Supplies (UPS) are delivered with the battery disconnected. Here you find the steps how to connect the battery.

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Article Content


Symptoms

A new APC Uninterruptible Power Supply (UPS) is usually shipped with the battery disconnected. This article explains how to connect the battery.

Cause

NOTE: In Compliance with Department Of Transportation (DOT) regulations, APC Uninterruptible power supply (UPS) are shipped with the battery disconnected. The unit will not operate until the battery is connected.

Resolution

Connect the Battery in the New APC UPS

If you receive a APC UPS which does not function, please make sure the battery is connected. Perform the following steps:

  1. Open the battery compartment

  2. Pull the battery out half way

  3. Connect the Red Battery Wire to the + Positive battery terminal

  4. Push the battery into the compartment and re-install the cover

NOTE: Batteries on average take at least 6 hours to charge. For additional information on connecting and charging the battery, go to the APC Manual Page.

Article Properties


Affected Product

Dell UPS 1000R, Dell UPS 1920R, Dell UPS 2700R, Dell UPS 5600R, Dell UPS 1920T, Dell UPS 500T, Dell UPS 3750R, Dell UPS 4200R, Liebert NX UPS

Last Published Date

18 Nov 2022

Version

7

Article Type

Solution