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How to decode raw data on ECC memory errors for the PowerEdge C1100, C2100, C6100, C6105, C6145, C6220 and C8220.

Summary: This article describes how to decode raw data on ECC memory errors in the System Event Log on the PowerEdge C1100, C2100, C6100, C6105, and C6145.

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Article Content


Symptoms

Issue:

For PowerEdge C-series servers use the attached excel tool to decode the SEL RAW data to figure out which DIMM slot is/was having problem.

NOTE: This tool is only for decoding memory ECC errors.

 


 

Solution:

How to collect the RAW SEL data:

  1. Use IPMI tool to get SEL RAW event data with the following parameter
    #ipmitool sel list -v (Find out the memory related RAW event data from output.)
  2. Download the excel file and open it.
  3. Select the platform you’re working on from the drop-down list and fill in the RAW event data which you got in step#1 in Cell#B2 and press Enter.
  4. It will tell you which DIMM slot has a problem.
NOTE: Use the impitool sel list -v command to get Event Raw Data.

Example one of SEL record:

SEL Record ID : 0021
Record Type : 02
Timestamp : 02/08/2012 12:40:58
Generator ID : 0021
EvM Revision : 04
Sensor Type : Memory
Sensor Number : 60
Event Type : Sensor-specific Discrete
Event Direction : Assertion Event
Event Data : a1ff14 (This is the Event Raw data you need to fill the 6 bytes into cell#B2.)
Description : Uncorrectable ECC 

Cause

Not Applicable

Resolution

Not Applicable

Article Properties


Affected Product

C Series, PowerEdge C1100, PowerEdge C2100, PowerEdge C6100, PowerEdge C6105, PowerEdge C6145, PowerEdge C6220, PowerEdge C6220 II

Last Published Date

15 Mar 2024

Version

3

Article Type

Solution